Office Coordinator (SHMG)

Stamford Hospital - Stamford, CT3.8

Full-timeEstimated: $31,000 - $42,000 a year
About Stamford Health

Stamford Health is a non-profit independent healthcare system with more than 3,500 employees committed to compassionately caring for the community and offering a wide-range of high-quality health and wellness services. Patients and their families can rely on comprehensive person-centered care through the system’s 305-bed Stamford Hospital; Stamford Health Medical Group, with more than 30 offices in lower Fairfield County offering primary and specialty care; a growing number of ambulatory locations across the region; and support through the Stamford Hospital Foundation. Stamford Health is also a major teaching affiliate of the Columbia University College of Physicians and Surgeons. Dedicated to being the community’s most trusted healthcare partner, Stamford Health puts patients first to build long-lasting relationships. For more information, visit Like us on Facebook and follow us on Twitter, YouTube, and Linked In

Neurology - Stamford 8:30-5:30pm (flexibility to work 8:30-5 and/or 9-5:30) Mon-Fri

  • Candidate will need to be available to work on Saturday as needed 8:30am-1pm
Mon-Fri schedule will be adjusted if asked to work on Sat.

The Office Coordinator will provide support to the Practice Manager, assist in the day-to-day operations of the practice, and will assist the Practice Manager in adherence of all SHMG policies, regulations, goals and initiatives.

Assist the Practice Manager in managing the daily operations of the practice locations.
Prepares various documents and handles confidential matters in accordance with rules, policies and procedures.
Promptly and professionally answers telephone calls and inquires. Routes and/or resolves call appropriately.
Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care. .
Manages the processing of accounts payable in accordance with SHMG’s policies and procedures.
Assists in the investigation of Accounts Receivable accounts and interactions with our billing company.
Reconciles monthly third party vendor billing with appointment schedules for accuracy. Identifies discrepancies and facilitates the correction.
Assist in resolving third party vendor, physician and patient billing related matters.
Ensures mail is opened and processed, and offices are opened and closed according to procedures.
Provides support to the front desk clerks, file clerks, schedulers and referrals as needed. This position is the primary back up for administrative and clerical staff.
Runs errands as necessary at the request of the Practice Manager and/or Medical Site Directors.
Oversees and is responsible for maintaining and cataloguing records in storage.
Supports and upholds established policies, procedures, objectives, quality improvements and safety.
Practice and adhere to Stamford Health’s “Code of Conduct” philosophy, SHMG’s Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability.
Complies with departmental organizational policies and procedures and adheres to external agency requirements.
Perform other duties as assigned.

Required Skills

High School diploma is required, Associates Degree preferred with a minimum of 3 years of medical office experience.
Must exhibit a high degree of responsibility in confidential matters.
Knowledge of office record keeping and workflow processing is required.
Ability to work independently and balance multiple priorities is required.
Effective communication skills, both verbal and written English proficiency required
Excellent organization, problem solving, and listening skills are required. Knowledge of medical terminology is preferred.
Strong interpersonal skills are required. Broad based experience successfully working with physicians and individuals.
Proficient in Microsoft Word, Excel, Outlook and EMR.

Required Experience