IAM Systems Engineer

Apex Systems Inc - Newark, CA3.7

The Identity and Access Management Systems Engineer I is responsible for supporting and optimizing IAM systems to ensure the integrity and availability of authentication, authorization, and LDAP-related services. This position will work with peer service areas and technology owners in order to execute system changes, and will implement customizations to enhance system functionality and security. This position must be able to provide Tier 3 technical support for resolving incidents, requests, integrating applications, and maintaining systems. This position must work effectively with clinical and technical team members in order to achieve the stated objectives.

Job Duties

The job duties listed are typical examples of work performed by positions in this job classification, and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Act as a subject matter expert directory, authentication, and provisioning services across company, including OneSign, Active Directory, MIM, LDAP, Duo, SSO, auto-provisioning, or related complex infrastructures
Participate in activities to ensure that IAM systems are compliant with policies and standards
Perform the configuration, administration, and management of IAM systems, such as LDAP-related services, across the enterprise.
Participate in software and server upgrades for IAM infrastructure.
Provide engineering support for complex and recurring incidents related to IAM platforms, and perform root causes analysis in accordance with SHC policies and standards.
Resolve incidents escalated from the Service Desk related to user IDs, credentials, and access.
Implement customizations to address business requirements
Ensure processing and response to IAM requests to deliver premium security and Access Management services to the organization
Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, server, and network.
Participate in capacity planning, performance monitoring, and maintenance to ensure high availability

Minimum Qualifications


Bachelor’s Degree in Engineering, Computers Science, or related field from an accredited college or university


Minimum expeience (if applicable)


One of the following is highly preferred: GSEC, GCWIN, Microsoft MTA in IT Infrastructure, CISSP, Comptia Security+, Imprivata Certified Engineer

Knowledge, Skills and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

Knowledge of Microsoft technology such as Server, AD, DNS, Group Policy, and Exchange.
Knowledge of PowerShell scripting or Visual Basic
Knowledge of authentication and authorization
Understanding of standard integration protocols
Understanding of Windows security concepts and policies.
Ability to demonstrate sound judgment, reasoning and confidentiality.
Excellent communication skills, both verbal and written are required.

Physical Requirements/Working Conditions


Physical Requirements and Working Conditions MUST be provided as Occupational Health does not have these on file


Category/Description: Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178