- NIST Standards
- Organizational Skills
- Active Directory
- Mileage Reimbursement
- 401(k) Matching
- Health Insurance
- Paid Time Off
Technical Support International (TSI), based in Foxboro, MA, is a provider of outsourced IT and cyber security services for small and medium sized businesses in New England. TSI has a current offering of remote support, field support, managed and security services as well as project management for our clients.
TSI works with clients to help identify and manage their cyber security risks. Whether those risks stem from external/internal cyber threats, identity and access management challenges, online fraud, compliance pressure or any number of other business and technology issues.
IT Security Manager will be a key member/manager of the security team for an MSP/MSSP. Candidates will have a comprehensive skill set in network security operations, cyber security tools, intrusion detection, and secured networks. Applicants will work closely with VP of Technology and clients to improve customers security posture as well as assist clients in achieving compliance.
This is a hands-on role that requires analyzing the environment, coordinating data gathering and generating solutions on a day-to-day basis as well as contributing to the long-range planning activities of the overall IT team. The IT Security Manager will oversee projects and investigations related to threat management and security breaches for clients. The selected candidate will write security assessments as well as develop policies to address problems and security emergencies and makes recommendations to clients.
Manage and mentor security employees
Consult and participate in day to day security operational activities with clients
Confirm and document client vulnerability and security risks and develop mitigation plans
Monitor and validate client security controls
Respond to security alerts, incidents and issues
Ensure security controls meet multiple compliance needs and best practices
Conduct, write and present client Security and Risk Assessments
Create accurate network diagrams and documentation for planning security-based changes, investigating network impact, and issuing resolution procedures.
Provide awareness training to the organizational workforce on information security standards, policies and best practices.
Consistently review relevant Cyber Security Compliances to educate clients on revisions and changes in requirements
Assist in investigating security breaches by leading the incident response to minimize impact, determine the cause of the breach, and ascertain the extent of the damage.
Up to 50% travel may be required to client locations in Massachusetts
Knowledge & Skills
Management experience in an IT or Security setting
Experience with network/cyber security engineering: design, implementation, optimization, monitoring and troubleshooting of LAN, WAN, WLAN and DR networks.
Demonstrated best practice usage of security technologies and policy administration: Firewalls, IDS/IPS, DLP, Proxy, Endpoint, Vulnerability scanning and management, SIEM / logging, security groups and network segmentation, system hardening, incident response and malware/virus prevention Experience with network security technologies including Rapid Fire, SolarWinds, Sophos, BlueCoat, SonicWALL, Cisco, CrowdStrike and Splunk
Documenting security controls, monitoring and alerting around these controls
Clear understanding of virtualization technologies such as VMWare and Hyper-V.
Knowledge of multi-tier application architecture on infrastructure and cloud environments
Demonstrated skill securing sensitive data in production environments
Self-starter with strong work ethic willing to identify issues and lead them to conclusion
Ability to see the big picture and present ideas clearly with demonstrated thought leadership to clients
Capable of meeting with clients to discuss cyber security solutions and recommendations
Bachelor's degree preferable or higher in Information Technology or other engineering or technical discipline and at least 4 years IT experience and minimum 2 years Cyber Security Information experience
Four-year relevant experience may be substituted with professional certification
Industry security certifications a plus, [Ex. Certified Information Systems Security Professional (CISSP), CISA Certified Information Systems Auditor (CISA), CEH Certified Ethical Hacker (CEH), CISM Certified Information Security Manager (CISM), ISSAP Information Systems Security Architecture Professional (ISSAP), ISSEP Information Systems Security Engineering Professional (ISSEP)]
Experience with Linux, Windows 7/10, Windows Server 2003/2008/2012/2016, Windows Domains, Active Directory, and GPO's
In depth understanding of NIST SP 800-171 and PCI DSS v3.2 or other security compliance frameworks
Experience in developing organization security policies and implementation of revised policies
Experience with endpoint security solutions, including file integrity monitoring and data loss prevention
Excellent analytical and problem-solving skills
Ability to work independently on multiple projects
Collaborates and assumes a technical leadership role when required
Comfortable with mentoring colleagues on network security best practices
Ability to explain network concepts to both fellow technical staff and clients
Is effective in prioritizing tasks within a high-pressure competing environment.
Highly self-motivated and directed, with keen attention to detail
Demonstrates excellent oral and written communication skills
Demonstrates an interest in working hard in a fast-paced environment
Excels in customer facing environment and enjoys challenges
Strong organizational skills
Minimum Technical Requirements
Knowledge of current networking technologies
Strong knowledge of configuring and troubleshooting OS Windows 7/8/10 & Server 2008-2012
Knowledge of Microsoft Office/ Office 365
Knowledge of TCP/IP, DNS, DHCP and Windows 2008/2012 Active Directory
Knowledge of LAN/WAN technologies
Understanding of firewalls, routers, and VPN/remote access solutions
Good knowledge and demonstrated experience with IT Security
Knowledge of installing and configuring Windows Servers 2008-2012 a PLUS
MAC and LINUX experience a PLUS
Full time position
Competitive salary (base + bonus)
Medical & dental insurance
401K plan with company match
Long term and short-term company disability plans
Company life insurance
Paid time off & Sick Time
Occasionally work from home
Generous quarterly bonus Plan
Applicants with general inquiries can email Human Resources directly at email@example.com