Student Services Administrative Coordinator

University of Colorado - Aurora, CO (30+ days ago)4.2


University of Colorado Denver l Anschutz Medical Campus
Anschutz Medical Campus Division of Student Affairs
Student Services Administrative Coordinator
Position #748336 – Requisition 13934

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado Denver l Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

Anschutz Medical Campus has an opening for a full-time University Staff (unclassified) Student Services Administrative Coordinator position.

A national leader in health care and life sciences, CU Anschutz is the only comprehensive academic health sciences center in Colorado and the largest in the Rocky Mountain region. Located in Aurora, Colo., it is one of the newest education, research and patient care facilities in the world. With six schools and colleges, CU Anschutz trains the health sciences workforce of the future by blending education, research and clinical care all in one place. This strategic collaboration among diverse health care fields allows knowledge to travel directly from the research bench to the patient’s bedside.
Read CU Anschutz Quick Facts here.

The University of Colorado Anschutz Medical Campus ranks among the top institutions nationally in clinical care, education and research. Its 230-acre campus, designed to enhance collaboration and interprofessional education, hosts the College of Nursing; the Schools of Dental Medicine, Medicine, Pharmacy, and Public Health; the Graduate School; a Health Sciences Library; and two hospitals. Strategically located contiguous to the campus are a biosciences research park and the soon-to-be-completed Veterans Hospital. CU Anschutz offers two undergraduate degrees, 35 graduate degrees, and five first-professional programs. More than 4,000 students learn alongside faculty members who also make meaningful medical discoveries and provide expert clinical care through 1.5 million patient-visits annually. A hub for research and innovation, CU Anschutz receives over $400 million in research awards each year and has filed 1,300 patent applications and formed 53 new companies since 2002.

Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.

Professionals at the entry level are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field.

At the entry level, duties are limited in scope and are performed with guidance and direction from other professionals and are performed in a training and development capacity.

Position Emphasis:

The Student Services Administrative Coordinator will play a key part in providing centralized information and service to the Anschutz campus community members as an ambassador for the suite which includes: Office of the Registrar, Office of Financial Aid, Office of Student Engagement, Office of Equity and Diversity, and Bursar’s Office. This position is responsible for shaping the customer service experience of all students who visit the suite. The role will administer the CU Anschutz Food Pantry program, collaborating with CU police department to ensure a seamless process, organizing food drives as well as working confidentially with students in need. This position will also administer the CU Anschutz Shares program. This program is for students in need of emergency support. In this role the employee will receive requests for emergency assistance and will award/disperse funds in collaboration with the award committee. Provide accurate information, assistance, and support in response to questions on programs and procedures including, but not limited to: University policy and procedures, student registration, financial aid, bursar, navigating campus and program websites, and campus events. This position must maintain a working knowledge of University policies related to procurement, student services and campus resources. Collaborate and plan with the Business Services Coordinator regarding fiscal allocations. Assist with and coordination of inter-office functions and events. Provide administrative support to the Assistant Vice Chancellor, Campus Registrar, and Director of Student Engagement as assigned. Manage activities and recreational rentals on campus. Review and disseminate policies related to cash handling for the suite as well as collect and process payments as needed. Support student organizations such as student senate and community outreach efforts. At the direction of the Assistant Vice Chancellor of Student Affairs, Campus Registrar, and Director of Student Engagement this position will build relationships, provide exceptional student support, and student engagement efforts consistent with the mission and goals of Student Affairs and the CU Anschutz campus. This position will need strong communication and conflict resolution skills as they may meet students in crisis.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Salary and Benefits:

The salary range for this position has been established at $36,150 to $42,000 and is commensurate with skills and experience.

The University of Colorado offers a full benefits package. Information on University benefits programs, including eligibility, is located at https://www.cu.edu/employee-services.

Qualifications
Minimum Qualifications:
  • A bachelor’s degree in education, psychology, educational technology, liberal arts, library science, business, business administration, finance, accounting , education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
    • Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • 2 years professional customer service experience preferably in a higher education setting
  • Professional experience in providing administrative support
  • Experience managing projects

Competencies:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Outstanding customer service skills.
  • Demonstrated commitment and leadership ability to advance diversity and inclusion.
  • Ability to meet deadlines and retain a calm and personable demeanor during frequent interruptions, and provide timely response to meet the needs of the campus community
  • Exceptional organizational skills, time management, flexibility, and strong attention to detail
  • Approachable, friendly, and creative
  • Proficient in Microsoft Office Suite
Diversity and Equity:

Please click here for information on disability accommodations: http://www.ucdenver.edu/about/departments/HR/jobs/Pages/JobsatCUDenver.aspx

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Special Instructions to Applicants: Application Deadline: Applications are accepted electronically ONLY at www.cu.edu/cu-careers. Applications will be accepted until finalists are identified, but preference will be given to complete applications received by June 22, 2018. Those who do not apply by June 22, 2018 may or may not be considered. Application Materials Required: Cover Letter, Resume/CV, List of References Application Materials Instructions: To apply, please visit: http://www.cu.edu/cu-careers and attach: 1. A letter of application which specifically addresses the job requirements and outlines qualifications, 2. A current CV/resume, 3. List of three to five professional references (we will notify you prior to contacting both on and off-list references). Questions should be directed to: [Patrick Bryan at Patrick.Bryan@ucdenver.edu]