Director, Network Engineering – Spectrum Enterprise

Spectrum - Austin, TX (30+ days ago)3.6

About Spectrum Enterprise
Spectrum Enterprise, a part of Charter Communications, is a national provider of scalable, fiber-based technology solutions serving many of America's largest businesses and communications service providers.
The broad Spectrum Enterprise portfolio includes Internet access, Ethernet access and networks, Voice and TV solutions extending to Managed IT solutions, including Application, Cloud Infrastructure and Managed Hosting Services offered by its affiliate, Navisite. Our industry-leading team of experts work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit
Job Summary
The Dir, Network Engineering is a strategic partner to the business and is responsible for the high level, engineering design and costing for Charter’s commercial services, special projects and customer RFP submittals. The position has oversight to a team of engineering professionals responsible for managing Ethernet and TDM service design, service architecture, RFP response, sales engineering inquires and business support. The Director has direct oversite and accountability for building and maintaining effective customer and vendor relationships to ensure the team provides accurate and up-to-date information on Charter’s services, products and capabilities.
Major Duties & Responsibilities
Lead teams in the development, costing, documentation and revision control of commercial services and solutions for special projects and strategic customer requests
Partner with the RFP Response team(s) while leading a team of Network Engineers to support RFP costing, MSA or SLA responses
Provide vision and strategy for service and/or solution enhancement, network augments and strategic customer initiatives
Develop and manage relationships with internal and external customers, suppliers and departments to ensure cohesive and collaborative communication
Work closely with the Commercial Network Integration team to fully understand standards, vendor selection, and best practice
Drive continuous improvement initiatives resulting in increased productivity, as well as scalable and efficient processes within Customer Solutions
Direct teams to provide capital costs for custom solutions and strategic customer augments
Evaluate technology and service enhancements related to commercial products, services and customer experience
Directly responsible for development and engagement of employees within the workgroup
Oversee subordinate supervisors or managers; has authority and exercise independent judgment to hire, direct, transfer, promote, discipline, discharge or reward other employees, or effectively recommend such action
Required Qualifications
Ability to read, write, speak and understand English
Demonstrated ability to manage and execute on multiple, critical projects simultaneously
Excellent strategic, leadership and problem solving skills
Strong interpersonal and professional communication skills
Ability to lead a team, driven consensus and build trust while leading a team to achieve operational goals
Understanding of Ethernet, IP and TDM based networks and architectures
Understanding of routing protocols, network topologies and Metro Ethernet Forum (MEF) Technical Specifications
Understanding and vision related to Network change or augment while measuring and contemplating the risk and benefit
Industry knowledge of Carrier Ethernet and related product suites
Ability to lead a diverse group of individuals, ideas and methodologies
Ability to consistently deliver high level designs that follow industry and TWC Engineering standards and best practices
Must be customer focused and service oriented
Strong business planning and forecasting skills
Strong analytic, organizational, and problem solving skills
Ability to analyze data and develop and present data driven reports
Ability to document, prepare and present executive level presentations
Bachelor's degree (B. A./B. S.) from four-year College or university; or equivalent training, education and experience
Related Work ExperienceNumber of Years
Network Engineering and/or Operations management experience 5+
Operating/engineering experience Ethernet, IP and/or SONETbased networks, architectures or designs 8-10
Preferred Qualifications
Master’s degree
Working knowledge and experience with Network Planning, Design and/or Architecture
Vision and desire to succeed while working with a group of diverse personnel under a corporate construct
Experience establishing, documenting and communication of Network Designs and Architecture
Experience with customer or network support in a Service Provider environment
Experience with Cisco, Juniper and/or Alcatel-Lucent Layer1, Layer2 and/or Layer3 network elements
Experience with network and solution cost models, analysis and methodologies.
Working Conditions
Normal office environment
Travel: 25%