Supervisor - Central Billing

AmeriGas Propane, Inc. - King of Prussia, PA3.2

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 2 million residential, commercial, industrial and motor fuel propane customers. Together, our 8,500 dedicated professionals will deliver 1.5 billion gallons of propane from 1,400 distribution points across the United States.

Job Summary (Purpose):
The Supervisor – Central Billing supports the corporate goal of maximizing profitability by protecting the company’s investment in accounts receivable. This position is accountable for the collection of outstanding receivable balances and dispute resolution for our centrally billed ACE and National Account customers (600+ Accounts). The Supervisor will maintain a flexible schedule to assist the Manager with special projects and lead a team of AR Analysts to ensure that overall quality, productivity, goals and standards are met while building and maintaining relationships with external customers and AmeriGas districts.

Duties and Responsibilities:
Directly responsible for leading a staff of 9 + AR Analysts to manage the receivables for all assigned centrally billed ACE and National Accounts.
Ensure that all responsibilities of the AR Analysts are completed in a timely manner, including: accounts are reconciled monthly; past due balances are collected; customer requests are fulfilled; billing errors are corrected; cash is applied properly.
Leads meetings with prospective new customers to determine an appropriate billing structure that meets customer needs.
Creates aging reports for centrally billed customers and analyzes the data to ensure proper techniques are used to reconcile and collect outstanding balances.
Assists the Manager of Centralized Billing with the month end close process and with account reconciliations to the general ledger. Review and perform journal entries as needed.
Accurately sets up new customer accounts in SAP in accordance with contract terms and customer payment requirements.
Analyzes trends of outstanding receivable balances over 60 days and bad debt expense as necessary in order to improve internal policies and procedures and communication between stakeholders in ACE and National Accounts.
Liaison with the SAP and Project Foundation teams to identify and remediate system defects and identify areas of system enhancement.

Knowledge, Skills and Abilities:
Knowledge of billing processes and accounts receivable transactions including but not limited to: invoicing, credits, cash application, payment terms and pricing, sales transactions, customer account set up, and tax applications.
Detail oriented with a high level of professionalism to communicate clearly with customers, districts and key stakeholders.
Analytical abilities to perform account research and reconciliations in order to resolve account disputes.

Education and Experience Required:
Bachelor’s degree in Accounting, Finance, or Business required.
Advanced level in the use of Microsoft Office, specifically MS Excel
Experience in the use of SAP and PeopleSoft preferred
5 years in an accounting environment preferred.
Supervisory experience required

Working conditions:
Normal office environment with ability to work a flexible schedule