Title: Carside Server
Primary Responsibilities: To prepare and serve food, beverages, and to accommodate guests’ take out needs in a courteous and timely manner following Applebee’s Carside Service Standards.
Specific Functions and Duties:
Answer the phone, answers questions, and makes suggestions regarding food per the Carside script. (20%*)
Delivers food and beverages to guests in their cars using Applebee’s Carside Service Standards. (15%*)
Interacts verbally with all guests creating a friendly and personalized takeout experience. (5%*)
Relays orders to kitchen via the point-of-sale computerized register system. (10%*)
Presents guest checks to each guest at their car or takeout station and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure. (5%*)
Complete all plate presentations per the togo recipe/plate presentation specifications. (35%*)
Pass a final quality check on the food for plate presentation, temperature and garnish and notes any special modifications or protein temperatures on the containers. (5%*)
Set up Carside station, keeping it clean, organized and stocked throughout the shift. (5%*)
Applebee’s Brand Assessment Expected Behaviors:
Make a Great First and Last Impression
Show You Know
Show You Care
Make Guest Feel Valued
Mobility required during the entire shift.
Ability to wipe down counter tops, shelves, and pick up debris on the floor.
Reading, writing, basic math and verbal communication skills required.
Transports togo bags and beverages to cars up to 15 pounds up to 30 times per shift.
Must be able to stand and exert fast-paced mobility for periods of up to four (4) hours in length and to lift, bend and stoop. Must have the ability to carry togo bags and frequently lift other togo supplies weighing 25 pounds or more. Must be able to speak clearly and listen attentively to guests and other employees.
Address: 1829 W US Expressway 83 Weslaco, TX - 78596
Property Description: 47 - Weslaco - 1829 W US Expressway
Property Number: 47