Delivery Associate Full Time

Sears Hometown & Outlet Stores - Concord, NC3.5

Full-timeEstimated: $24,000 - $34,000 a year
The Delivery Associate is responsible for the delivery of merchandise to customer homes. Merchandise includes home appliances, mattresses, furniture, lawn & garden, and fitness equipment. In most cases, a two person team will be responsible for the timely and safe delivery of goods by using team lifting and/or material handling equipment. Attention to detail is required so that no damage occurs to either the merchandise or the customer's property. Basic hookup for qualified appliances is part of the service provided (e.g. connecting a dryer power cord and vent).

Candidate must have a valid State Issued Drivers License. Candidate must be at least 18 years of age.

Job Duties include:
Licensed and able to drive delivery truck up to 24' & use basic GPS navigation
Properly loads and protects all product for delivery
Follows prescribed safety procedures at all times to protect associates, customers, merchandise, and property
Follows all protocal for maintaining the delivery vehicle
Uses and maintains material handling equipment per process
Handles paperwork accurately and acquires all signatures per process
Ensures customer satisfaction by maintaining delivery schedule and a professional attitude
Calls customer prior to delivery and maintains customer service standards during interaction at delivery
Addresses and relays any customer concerns to store management immediately
Interacts with sales teams for special instructions for each delivery
Completes basic hookup (e.g. connect dryer cord & vent) for qualified home appliances
Performs deluxing of furniture, fitness equipment, and lawn & garden during delivery
Assists with store tasks including unloading trucks, loading customer vehicles, & moving product on the sales floor
Assists with cleaning and other housekeeping duties at the store
Performs misc duties as assigned