Customer Service Representative

Social Security Administration - Mountain View, CA (30+ days ago)4.0


*Applicants must apply through the USAJOBS link and must apply between 04/23/2018 and 04/27/2018 to be considered https://www.usajobs.gov/GetJob/ViewDetails/497481900. Resumes received through Indeed and/or email will not receive a response*.

*About this Posting*:

Are you looking for a rewarding career where you can make a difference in other people's lives and your own? Social Security Administration has rewarding public contact position vacancies with promotion potential.

Customer Service Representatives (CSRs) are responsible for assisting beneficiaries or inquirers in person, by telephone or in writing to provide information on SSA laws, rules and regulations and Medicare Insurance Programs. This includes obtaining information in order to determine eligibility and entitlement for programs administered by SSA, and using automation tools to access and update information about claims or potential eligibility.

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

US Citizenship is required.

About Social Security Administration:

Social Security has provided financial protection for our nation's people for over 80 years. Chances are, you either receive Social Security benefits or know someone who does. With retirement, disability, and survivors benefits, Social Security is one of the most successful anti-poverty programs in our nation's history. We are passionate about supporting our customers by delivering financial support, providing superior customer service, and ensuring the safety and security of your information -- helping you secure today and tomorrow.

Locations:

Campbell, California, United States

Mountain View, California, United States

San Jose, California, United States

Job Type: Full-time

Salary: $40,315.00 to $58,413.00 /year

Experience:

  • Customer Service: 1 year (Preferred)

Education:

  • Bachelor's (Preferred)

Job Location:

  • Mountain View, CA (Preferred)

Work environment: Office