Universal's Cabana Bay Beach Resort - Orlando, FL (30+ days ago)2.4

Responsible for the safety of all guests in the pool area. Assists in providing exceptional service to guests at the pool commensurate with the demands and expectations of a world-class hotel. Greets guests at the pool area, provides pool towels to guests, escort guests and positions chairs, sets up, refreshes, and tears down cabanas. Maintains the cleanliness and physical appearance of pool area.
Job Specific 90%
• Responsible for keeping current with all Certifications and Training required to comply with the Ellis Lifeguard Certification Program
• Responsible for maintaining guest safety in all pool areas, demonstrating professional and consistent adherence to all pool safety standards
• Maintains safe use of the pool slide/water features and does not allow dangerous activities
• Responsible for maintaining proper positioning, visibility and condition of pool safety and rescue equipment
• Performs daily safety checks of pool area and slide for potential hazards
• Knows the location and contents of First Aid Kits
• Adheres to all pool safety standards, including safety procedures for adverse weather conditions
• Executes all water safety and rescue procedures in accordance with current Ellis Standards
• Performs all duties in a timely and professional manner
• Turns in lost and found items throughout shift according to Loews Standards
• Performs proper opening and closing procedures
• Knowledgeable of and able to communicate all hotel recreational offerings
• Assists in the performance of all recreation activities as required in rotation of duties
• Attends all department meetings as scheduled
• Other duties as assigned

General 10%
• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards
• Attendance in conformance with standards
• May be required to work varying schedules to reflect business needs of the hotel
• Required to attend all training sessions and meetings

Required Skills & Experience:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:

• Must be able to complete current Ellis Lifeguard Certification
• Excellent guest service skills
• Excellent oral communication skills
• Able to work a flexible schedule to include weekends and holidays

• Previous lifeguard experience preferred but not required

Qualification Standards
Education: High School Diploma
Experience: One year experience
Licenses or Certificates: Previous Ellis Certification preferred