SCOPE: Performs routine and complex clerical and support work.
(These are examples of the types of duties that may be performed. Additional duties may be added.)
Receives calls from consumers, families, others, obtains and records pertinent information, refers or
responds to requests.
Provides support to service coordinators and management staff.
Types/inputs documents and records.
Maintains a variety of records, including files, computer databases and
Performs a variety of clerical and support tasks, including filing, copying, telephone or reception
coverage, meeting set-up and coordination, scheduling appointments, preparing and obtaining case
materials and communicating with consumers, families, service providers and other agencies.
Provides support to other Secretaries, as needed.
Intermediate proficiency utilizing MS Word (to include mail merge), Excel, Powerpoint and various databases.
Usage of appropriate grammar, and syntax and standard office practices.
Some positions require knowledge of medical and psychological terminology.
Accurate and rapid typing, computer usage, (transcription may be required for some positions), customer
service on telephone and/or in person, organization, meeting deadlines, following written and verbal
Must be able to adapt to new technologies in support of their duties and responsibilities. Bilingual skills, if
Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way
to obtain the knowledge and skills would be: graduation from high school and two years of related clerical
experience. An additional language may be required for some positions.
Bilingual Spanish preferred.
This position is non-exempt. Regular salary: $2,192 - $2,601 per month. Please note that this position is subject to a temporary “add on” enhancement of 11% for qualified compensation from the date of hire to June 30, 2018.
NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.