Director, Retail Merchant Services

Samsung Electronics - Plano, TX4.0

Full-time
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Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate.

At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown.

Are you ready to #OwnTheUnknown? Join us.
Role and Responsibilities

Reporting to the Head of DTC organization, the Merchant Leader leverages consumer insights, markets trends and new product development to build curated, customer driven assortments and service solutions. This position partners closely with key stakeholders to understand division strategies and financial goals based on the strategic category plan to ensure that overall product development and direction delivers in-store, catalog, and online programs that are competitive and differentiated.

Specific responsibilities include:
Leading a team of merchandising, visual merchandising, marketing and consumer experience professionals in the development of short and long term assortment strategies to maximize sales and profitability in physical retail locations
Optimization of assortments and product assortment roadmaps using sales data, consumer insights, and competitive intelligence
Building strong partnerships with internal product marketing, online and demand generation teams to align retail assortment strategies with total company direction
Working closely with 3rd Party operator of store locations to collaboratively drive store performance
Identifying, negotiating, and onboarding 3rd party vendors for complementary merchandise to be carried in store
Leads market research activity to gain an in-depth knowledge of products, vendor capabilities, industry trends and emerging innovation
Partnering with business planning, supply chain, and related functions to ensure adequate supply of merchandise inventory
Sharing insights from physical retail locations with internal sales teams to implement learnings in partner retail locations
Communicating effectively with stakeholders throughout all levels of the organization to drive alignment and resource allocation as needed.
Skills and Qualifications

Bachelor's Degree (B.A/B.S) in Business, Merchandising, Operations; advanced degree preferred
Minimum of 15 years of total experience, with at least 10+ years merchandising experience required. Finance, marketing, product development, procurement, services and operations background beneficial.
Strong leader with strategic business management skills, who can appropriately shift between tactical and strategic perspectives.
Will need to be results oriented, seek empowerment, inquisitive, comfortable with ambiguity and possess versatile communication styles
Results-oriented, yet hands on leader, experienced in strategic planning, team building and personnel development.
Proven Team-building, recruitment and leadership skills
Mature and tactful individual, who can gain confidence and establish effective relationships with all levels of the organization.
Proficient in Microsoft Office products (Word, Excel, Outlook)
Travel to all US Regions as required.
Samsung Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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