Front Office Coordinator

Sona Dermatology & MedSpa - Houston, TX (30+ days ago)


We are currently seeking a full-time Front Office Coordinator in the Houston area for The Woodlands center!

Our Front Office Coordinators provide exceptional customer service while being the first to answer the phones and the first seen when clients walk in the door. This position offers uncapped bonus potential, career advancement opportunity, and free or reduced cost treatments.

Responsibilities:
Act as primary receptionist by meeting/greeting clients, scheduling, invoicing, and assisting the rest of the center team
Develop strong relationships and ensure consistent delivery of an exceptional client experience over the phone and in person
Utilize “soft selling” skills to increase existing client business and build a strong referral program
Compliance with all established company policies and procedures
Monitor client flow and adjust nurse scheduling assignments as needed
Ensure reporting is completed accurately and timely
Effective in multi-tasking in a fast-paced environment
Assist other team members to ensure that you are being efficient and offering the best customer experience possible
Note: All medical-related responsibilities are assumed by Head Nurse and Medical Director
Requirements

Minimum 2 years administrative experience
Previous medical office experience a plus, but not required
Exceptional customer service and time management skills
Bookkeeping/invoicing aptitude
Strong computer skills
Cheerful personality
Benefits

Competitive salary and monthly team bonus opportunities
Does not have to work with insurance companies
Extensive and ongoing training
Potential for career advancement within the company
All employees receive free or reduced cost treatments and discounts on products