Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. We prefer at least 5 years of Customer Service skills.
Duties:
- Handle inbound customer inquiries via phone, and email
- Assist customers with product information, order placement, and issue resolution
- Conduct outbound calling to follow up with customers
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers and internal team to ensure satisfaction
- Provide support in English and Spanish, bilingual proficiency is a plus
- Maintain a high level of phone etiquette and professionalism
- Analyze customer needs and recommend appropriate solutions and products
Qualifications:
- Previous experience in customer service is preferred
- Strong communication skills in English; fluency in Spanish is advantageous
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry with high accuracy
- Excellent phone etiquette and interpersonal skills
- Multilingual capabilities are a plus
Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive pay, and a supportive work environment. If you are passionate about delivering top-notch customer service and possess the skills mentioned above, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Shift:
Ability to Commute:
- Sisters, OR 97759 (Required)
Ability to Relocate:
- Sisters, OR 97759: Relocate before starting work (Required)
Work Location: In person
