Patient Access Rep/Medical Assistant - (PAR/MA) - Pediatric Cardiology - West Monroe - Full Time - Days

Ochsner Health System - West Monroe, LA (30+ days ago)3.9


We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health System and discover your future today!

This job performs appointment scheduling and medical assistant functions within a clinic setting. Provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider and assists in the implementation of the delivery of health care services.
Education

Required - High School diploma or equivalent

Preferred - Completion of a formal training program, Medical Assistant program

Work Experience

Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision.

Certifications

Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs)

Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard
Strong interpersonal skills
Strong customer service skills

Job Duties

Supports the patient and provider throughout the patient visit
Ensures the patient and provider are prepared for the visit
Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
Provides excellent patient service through effective communication both over the phone and in person
Completes appropriate documentation including patient registration if necessary
Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
Handles other duties as assigned effectively and efficiently
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.

Are you ready to make a difference at Ochsner and live our values of Patient's First, Compassion, Integrity, Excellence, & Teamwork?

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