Store Protection Specialist

Ross Stores Inc. - Hollywood, FL3.5

Full-time
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The Store Protection Specialist provides a visible presence at store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for associates and customers. Responsible for greeting customers, deterring opportunity for theft by physical presence in a company issued vest/uniform, and monitoring the Code 50 policy. Partners with store leadership to ensure compliance of Loss Prevention directives and minimization of operational shortage by embracing company values and the Loss Prevention 4 Key Objectives.

ESSENTIAL FUNCTIONS:

Mitigating Theft & Fraud
Monitor entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity.
Gather theft indicators and use internal and external intelligence to positively impact shortage trends.
Effectively communicate with store leadership and members of the Loss Prevention team.

Maintaining a Safe & Secure Environment
Provide a visible presence at store entrances/exits and on sales floor in a company issued vest/uniform monitoring for potential safety issues.
Provide assistance to store leadership to maintain a safe and secure environment for associates and customers.

Minimizing Operational Shortage
Increase associate awareness on effective processes to minimize operational shortage by training and educating around shortage reduction initiatives.
Observe and provide feedback on proper checkout procedures for customers and associates.
Developing Great Teams & Partnerships
Provide excellent customer service by greeting customers and answering questions.
Regular involvement with internal and external triad partners. May include, but not limited to, conference calls, meetings, store visits, etc.

The Store Protection Specialist provides a visible presence at store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for associates and customers. Responsible for greeting customers, deterring opportunity for theft by physical presence in a company issued vest/uniform, and monitoring the Code 50 policy. Partners with store leadership to ensure compliance of Loss Prevention directives and minimization of operational shortage by embracing company values and the Loss Prevention 4 Key Objectives.

ESSENTIAL FUNCTIONS:

Mitigating Theft & Fraud
Monitor entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity.
Gather theft indicators and use internal and external intelligence to positively impact shortage trends.
Effectively communicate with store leadership and members of the Loss Prevention team.

Maintaining a Safe & Secure Environment
Provide a visible presence at store entrances/exits and on sales floor in a company issued vest/uniform monitoring for potential safety issues.
Provide assistance to store leadership to maintain a safe and secure environment for associates and customers.

Minimizing Operational Shortage
Increase associate awareness on effective processes to minimize operational shortage by training and educating around shortage reduction initiatives.
Observe and provide feedback on proper checkout procedures for customers and associates.
Developing Great Teams & Partnerships
Provide excellent customer service by greeting customers and answering questions.
Regular involvement with internal and external triad partners. May include, but not limited to, conference calls, meetings, store visits, etc.

* Other duties as assigned to support Loss Prevention initiatives.

Other duties as assigned to support Loss Prevention initiatives. Security Officer

Job Types: Full-time, Part-time