This position is full-time and works approximately 40 hours per week.
Department Name/Job Location
This position is in the Department of WashU IT - Platform Engineering. This position is for the West Campus.
Under general supervision and technical guidance, the person in this position is responsible for design, implementation, and engineering support for technology solutions such as server virtualization, collaboration systems, active directory and database solutions. This position will administer key IT infrastructure technologies including but not limited to Red Hat Enterprise Linux Server, Windows Server, VMWare virtualization platforms, VEEAM backup architectures, NetApp storage clusters, and Cisco UCS computing platforms. The engineer must possess a broad range of technical skills and experience with enterprise-class services. The engineer will work with a team of technical staff within the Washington University IT organization to ensure that WashU IT services stay aligned with University initiatives that include research, teaching, patient care, and administrative objectives.
PRIMARY DUTIES AND RESPONSIBILITIES:
Perform research, analyze technology, consult vendors, and apply best practices to design technical solutions by Utilizing systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications. Typically related to existing system enhancements or new implementations of lesser scale.
Validate, test and implement new products and services.
Respond to and resolve incidents escalated from operational teams and performance tuning requests utilizing critical thinking skills.
Create and maintain documentation related to services, solutions and interfaces.
Provide technical and advisory leadership as required to complete objectives.
Provide training and mentoring for other personnel.
Perform other duties as assigned.
Associates degree plus 3 years of related experience or equivalent combination of education and experience
Bachelors degree plus 3 years of related experience or equivalent combination of education and experience.
Experience working in higher education.
Experience in enterprise-scale environments.
Experience with systems analysis techniques and procedures and developing functional specifications.
Experience with Red Hat Enterprise Linux Server, Windows Server, VMWare virtualization platforms, VEEAM backup architectures, NetApp storage clusters, and Cisco UCS computing platforms.
High aptitude for learning new technologies.
Ability to effectively communicate technical issues.
Effective oral and written presentation skills.
Ability to adjust to changes in priorities.
Ability to work with minimal supervision with a high degree of accuracy.
Ability to learn quickly and adapt to new circumstances.
Good organizational skills.
Must be flexible and willing to work extended hours as necessary and recognize the need to do so.
Ability to adjust scheduled time.
Must be able to exercise good judgment and demonstrate a proactive approach to problem solving.
The hiring range for this position is $63,586 - $73,710 annually.
Offers made for this position are contingent upon the successful completion of all required pre-employment screens, including a criminal background check, hair sample drug screen, and verification of required professional licenses, registrations, or certifications.
Applicant Special Instructions
Will need to be able to travel to on-campus and off-campus locations for meetings as needed.
Will participate in on call rotations and will occasionally require working evenings and weekends.
Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.