Pernix is seeking ALL LEVELS OF EXPERIENCE for this position. [Junior, Mid, Senior, SME]
Must have a Secret Clearance, at minimum. We can hold up to a Top Secret.
The purpose of this position is to manage the U.S. State Department’s Consular Affairs Enterprise Infrastructure Operations (CAEIO) team that provides mission critical information technology (IT) resources to approximately 250 overseas posts including domestic Passport Agencies, Visa Processing Centers, DoS annexes, and contractor sites. The team also supports approximately 10,000 worldwide clients including 1,200 Consular Affairs customers at locations in the Washington DC National Capitol Region.
Provide enterprise IT support to include: program management; administration support including inventory management and IT acquisitions support; operations engineering and implementation; operations and maintenance, including Service Desk support and infrastructure, applications and database support; onsite systems administration and hardware support/maintenance at domestic consular offices; enterprise operations monitoring; cyber security operations; and disaster recovery support.
· Shall be proficient in designing, installing, configuring, maintaining, and operating
tools (such as Oracle Enterprise Manager (OEM) Splunk, Solar Winds, VRealize, and Zabbix)
to monitor and proactively manage a global IT environment. a.
· Possesses an ITIL Intermediate Level Certification (or higher).
· minimum of five years of experience managing an enterprise operations center and
managing/ leading enterprise operations center staff with the skills applicable to a project
environment similar in size, scope and complexity as this TO.
· Minimum of five years demonstrated experience triaging and prioritizing critical
incidents to directly align with mission objectives.
Job Type: Full-time
- software development: 1 year (Preferred)
- United States (Preferred)
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off