Outreach Coordinator


Full-time$20 - $33 an hour
The Civilian Complaint Review Board (“CCRB”) is charged with investigating and mediating complaints which members of the public file against New York City police officers involving the use of force, abuse of authority, discourtesy or offensive language. The Board consists of 13 members who are appointed by the Mayor, the City Council and the Police Commissioner and who, along with the Executive Director, govern all operations of the agency. As the largest police oversight agency in the United States, the CCRB currently investigates approximately 4,500 complaints each year. The CCRB is also charged with operating its Administrative Prosecution Unit (“APU”) which prosecutes all cases substantiated by the Board. The CCRB’s staff consists of 180 employees, 131 of whom are investigators, mediation coordinators and attorneys engaged in the core function of the agency, to investigate complaints impartially, expediently and efficiently. An integral part of the CCRB's mission is its mandate to conduct community outreach to educate the public about the agency and their rights during police encounters. The agency is staffed with Community Outreach Coordinators to carry out this mandate. Additional information concerning the CCRB is available at www.nyc.gov/ccrb.
The Outreach Coordinator reports directly to the Director of Outreach and Community Engagement and the duties and responsibilities of the position include but are not limited to the following:

1. Promote the mission of the Civilian Complaint Review Board (CCRB) to the community and various community groups.

2. Conduct neutral and unbiased presentations, discussions, and panels with community partners to improve the community's knowledge of the CCRB, to outline the role the agency plays in the community, and to foster positive community dialogue on the issue of civilian rights and responsibilities during police encounters.

3. Maintain a detailed working knowledge of the CCRB, including its history, agency structure, annual statistics, and complaint processes.

4. Keep abreast of current events related to the mission of the agency.

5. Cultivate and maintain relationships with civic boards, community boards, public housing coordinators, other community partners, and police precinct council representatives.

6. Liaise with the public, civic organizations, and elected officials.

7. Maintain and update an organized database of community partners, and contact these partners to schedule informational presentations about the CCRB.

8. Attend monthly agency board meetings to respond to attendees and disseminate board meeting documents and outreach information and brochures.

9. Assist in the development of special projects, new initiatives, and outreach materials.

10. Undertake administrative tasks associated with outreach presentations, including scanning, data-entry, and inventory.

11. Perform administrative tasks at the direction of the Deputy Executive Director of Administration and other executive staff regarding matters relevant to community outreach
Minimum Qual Requirements
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
Preferred Skills
1. College graduate or equivalent and four years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
3. Familiarity with the legal standards governing New York search and seizure and NYPD guidelines applicable to CCRB investigations.
4. A flexible schedule, specifically allowing for weekday evening and weekend assignments, is required.
5. Experience with public speaking, ability to work with minimal supervision, strong organizational and time-management skills, and a driver's license or willingness to rely on mass transit for extensive travel throughout the 5 boroughs are also preferred.

Fluency in a foreign language preferred.

Light lifting may be required.
To Apply

1) Apply through Employee Self Service (ESS) under Recruiting Activities
2) Search for Job ID# 366045

1) Go to www.nyc.gov/careers/search
2) Search for Job ID# 366045

Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.