Front Desk Sales Assistant -- $16 to $19 per hour

Excel Builders - Custom Homes & Remodeling - Salisbury, MD




Strong in heart, generous in spirit.

Daring and unafraid.

Hungry to make boldwork.


Seeking a rock star individual at the front desk who has an unbreakable positive attitude, welcomes all challenges, has an obsession with customer service and helping people, and has no fear of shaking up the construction industry with us.

Company: Excel Builders

Position: Front Desk Sales Assistant

Start: As Soon As Possible

*** We require drug testing and a drug and alcohol free work environment ***

Excel Builders is seeking a delightful, but ambitious individual to join our team and work at the front desk in our main office in Fenwick Island, Delaware office.Excellent opportunity to grow and develop a career with a company that loves to build at the highest quality and give our customers an experience that is unmatched.

We are a construction company that continuously improves and stays at the forefront of the industry year after year. Our services include residential remodeling and custom home building. As a company, we are constantly seeking to shake up the construction industry by creating our own path of creative solutions, new technology, operational efficiency, and upgraded customer service. We’re about working smarter.

Candidates for this position can be entry level, or can have previous experience. Pay will be based on experience.

We only hire sharp people with fantastic attitudes who are not afraid to do whatever it takes to get something done properly. The Front Desk Sales Assistant is the first person that people speak with when contacting Excel Builders. It is critical that he/she can maintain a professional demeanor and also properly reflect our company and what it stands for. This position demands being outstanding at speaking with people and helping them at all times, as well as being excellent at comprehending new things quickly.

Pay & Benefits

  • Base Pay is hourly, ranging from $16-$19 per hour, PLUS benefits, based on 40 hour workweek (resulting in ~$33k to $39k per year). Pay is based on experience, we welcome those with and without experience to apply.
  • Sales Commission
  • Health insurance
  • Paid Holidays & Paid Time Off
  • Opportunity to quickly grow and progress into other positions
  • Time-and-a-half (Overtime) available when necessary

Primary Responsibilities

  • Receptionist
  • Handle all incoming phone calls, answer questions, take the proper steps needed to resolve miscellaneous items
  • Answer questions, take the proper steps needed to resolve miscellaneous items
  • Answer & Manage Company Phones
  • Greet Everyone Entering the Office
  • Miscellaneous Office Manager Roles
  • Sales Assistant (Remodeling & Custom Home Leads)
  • Qualify leads
  • Enter new lead information into our Customer Relationship Management (CRM) software
  • Schedule sales appointments and take the necessary next steps for qualified leads
  • First response to all incoming sales leads by phone & email
  • Follow-up with leads, organize, and nurture them through the sales process, from first contact until they are closed
  • Any other necessary tasks to assist with Sales
  • Learn to continuously identify problems and how new solutions can be implemented to improve

Secondary Responsibilities

  • Assistant to President & Vice President

About the Company: Family-owned and operated construction company that offers high-end custom home and remodeling services. The company is still small, but is growing very fast and we are looking for sharp people to make our team even better. Perfect opportunity to have a big influence and part in an emerging company. Some recent company highlights:

  • Featured in Forbes Magazine
  • Featured in Inc. Magazine
  • Featured in Huffington Post
  • Remodeling sales up 15x from the previous year
  • Named in Top 40 upcoming construction companies in the USA
  • Spoke at the NAHB International Builders Show in Las Vegas, the largest builder show in the world

We operate mainly in the Maryland and Delaware beach areas, along with other surrounding counties, but are expanding more towards the Annapolis, MD area (this is a front desk position in Fenwick Island, DE) Some of our main services include:

  • Custom Homes
  • Remodeling, Renovations, & Additions
  • Decks
  • Roofs


Candidates applying for the Front Desk Sales Assistant position must:

  • Have an unmistakably positive attitude & PERSONALITY
  • Enjoy collaborating and working with others
  • Be confident that you are a great salesperson or believe that you can be
  • Comprehend and learn new things fast
  • Be scrappy, self-sufficient, and resourceful to figure things out on your own if needed
  • Be detail-oriented and able to follow directions thoroughly
  • Have a thirst for learning and continuously improving
  • Be assertive to help make things happen when necessary
  • Have a fundamental knowledge of computers and sufficient typing skills
  • Have and show exceptional organizational skills
  • Have and show exceptional problem solving skills
  • Be optimistic and solutions-oriented on a daily basis
  • Have and show exceptional patience
  • Show leadership, and not be afraid to solve problems
  • Must have your own reliable daily transportation
  • Be able to start working full-time - 40 hours/week
  • Must be able to provide at least 3 references from previous employers
  • Must be a team player, have a strong work ethic, and a great attitude
  • Speak fluent English

**We require a drug and alcohol free work environment**


If you are interested in this position and meet all qualifications listed, please respond with the following information:

  • Cover Letter
  • Updated Resume (including phone & email)
  • Anything else that you wish to tell us about yourself

Thank you for reading this! Looking forward to hearing from you!

**********If you are seeking a job with a company that will hold your hand without having to improve, make decisions, or give your input…. PLEASE DO NOT APPLY. We set out to be something different and grow every day.**********

Job Type: Full-time

Salary: $33,000.00 to $39,000.00 /year


  • Driver's (Required)


  • English (Required)

Work authorization:

  • United States (Required)