Technology Services Support Associate

Ricoh - Macon, GA (30+ days ago)3.5


Jump start your career with a leader in technology solutions.

Start an innovative career with a global, future-forward technology and solutions provider. As a Technology Support Associate at Ricoh, your mission is to support a core set of products and solutions while fostering strong customer relationships. Those who excel in this position are self-starters who thrive under minimal supervision. At Ricoh, you'll learn technical skills and earn industry-wide certifications that give you the knowledge you need to advance and fulfill your career ambitions.

Job Requirements

Familiarity with PC and associated software applications
Valid driver's license and minimum level of auto insurance coverage
High School Diploma
Professional interpersonal and communication skills
Completed classes and experience involving computers, electronics, mechanics, basic network and basic connectivity and printing software application preferred
Prior customer service experience strongly preferred
Ricoh Technology Support Associates succeed by applying problem-solving expertise to products and high-tech solutions. Because this is a customer-facing role, you'll have the opportunity to exhibit a winning spirit by always looking for opportunities to champion your team and Ricoh.

Ricoh Technology Support Associates get the opportunity to work with many emerging technologies, including:

Multi-functional Document management systems
Intelligent Whiteboards
Digital Lockers
Robotics
3D Printers
Our Technology Support Associates work in fast-paced environments and value teamwork, diversity and sustainable practices. Ricoh employees have the highest standards of ethics and integrity and are motivated to transform the way people work by helping them to work smarter and faster with technological innovations. You'll join a highly collaborative team and have plenty of opportunities to partner with Ricoh engineers and other technicians of all levels.

The Technology Support Associate position comes with a competitive starting salary and generous employee perks and benefits that include:

Vacation eligibility after only 30 days OTJ
Company provided mobile device (latest generation technology)
Company provided laptop
Mileage reimbursement program
Seven paid holidays plus five paid floating holidays per year
College Tuition reimbursement
401K matching plans
Health, dental and vision insurance
Employee discounts at a variety of retail outlets
Wellness programs
Apply now to the Technology Support Associate position or you can opt in to our Talent Community to be updated on future job postings.

Ricoh is an EEO/Affirmative Action Employer - Minorities/Women/Protected Veterans/Disabled.