Summary of Position
The desktop support technician is a designated point of contact for many departmental customers. The role is to provide analysis, support and maintenance of desktop computing environment, applications, hardware and related technologies utilized in these departments. The technician will optimize IT performance, analyze and resolve issues, incidents, and problems in a timely and accurate manner; and provide end-user assistance where required. The technician will perform on-site equipment maintenance and repair services as needed. The technician will also be involved in equipment receipt, deployment and inventory.
Normal Working Hours: Monday through Friday an 8-hour shift between 8:00 AM and 4:30 PM Some evening or weekend hours may be requested.
Preferred Core Competencies:
Networking and Desktop Support
Office Automation Applications
Acquire and develop knowledge on all supported technologies
1 year of experience providing desktop support in an environment with at least 100 users. Current driver's license
Job Types: Full-time, Contract