Front Desk Receptionist

Symmetry Salon Studios - Rockville - Rockville, MD

Part-time$12 an hour
EducationSkills

Since Memorial Day of 2013, Symmetry Salon Studios has been a median through which the industry’s best cosmetologists and estheticians are connected with the world’s best customers. As a full service salon, Symmetry provides an upscale, professional, and personable environment that allows stylists to utilize the perks of a full service salon while retaining the freedom to run their own business.

As the receptionist at Symmetry Salon Studios, your job would be to assist our two sectors of clientele:

A.) Your Symmetry Family - Providing support for your stylists and coworkers is 50% of the position. To ensure that all our customers receive the best possible experience, we first need to make sure that the people they are here to see can efficiently and effectively do their job.

  • Manage the entire scheduling process including taking the appointment request, using Booker (scheduling software) to book the appointments, and communicating with the stylists about any changes to their schedule
  • Make confirmation calls to make sure the stylist’s, as well as the salon’s, time is utilized the best it can be
  • Working with client information on a daily basis requires that the utmost level of confidentiality be maintained at all times
  • Monitor all products to prevent against loss or theft
  • Assist the Manager with the relationship between Symmetry and various product vendors

B.) Your Wonderful Customers - The other half of the position is of course providing our customers with a fantastic luxury experience whilst conducting one’s self in a professional manner.

  • Greeting every guest that walks into the salon
  • Provide exceptional customer service both on the phones and in person
  • Maintain an impeccable environment through light cleaning of the common areas, bathrooms, and break room
  • Restock the coffee bar as needed throughout the day
  • Any other assistance a customer or stylist might need ranging from a multitude of things (remember we are working as one cohesive unit and you are an integral cog in the process)

Position Requirements:

  • Professional yet personable demeanor
  • High School Diploma or GED required
  • 2-5 years of customer service experience (ex. salon, restaurant, or any other service industry experience)
  • Computer: MacBook with office products
  • Spanish language always a plus but not required

Please visit us at our website and take a closer look at what we are all about! We hope to hear from you soon.

http://symmetrysalonstudios.com/about/

Job Type: Part-time

Salary: $12.00 /hour

Job Type: Part-time

Salary: $12.00 /hour

Experience:

  • Receptionist: 1 year (Preferred)
  • Customer Service: 2 years (Required)
  • Salon: 1 year (Preferred)