Building Security Supervisor (Graveyard Shift Full Time)

ESA-Vivint SmartHome Arena - Salt Lake City, UT

Full-time | Part-time
The Building Security Supervisor works to ensure the efficient day-to-day operations of the Public Safety Department. The Building Security Supervisor oversees a small team of full-time and part-time security staff and works with the Building Security Coordinator on a day-to-day basis, and is ultimately is responsible to the Public Safety Manager.

At the Vivint Smart Home Arena, we strive to enrich the lives of our guests and employees by creating winning experiences and timeless memories. Along with an inclusive, fun and friendly culture, working at the Vivint Smart Home Arena comes with great rewards and employee discounts. Keep reading for details.

Duties and Responsibilities

Supervise a team of building security full-time and part-time staff
Possess a strong understanding of all areas of the arena
Execute policies and procedures to maintain the highest quality of public safety
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Answer alarms and investigate disturbances
Interact with guests in the screening security locations, access control,
crowd control, risk management, alcohol enforcement, and court/stage security
Must be comfortable searching bags and a person's body respectfully and efficiently
Must be able to take objections and respond with a guest service approach first
Enforce arena safety and security rules and policies
Foster strong communication within the department
Ensure consistent standards of practice
Train and present to staff
Is a good teammate, and is respectful
Be a student, be a teacher, be a leader
Be a good teammate, contribute positively to a winning culture, and be respectful
Demonstrates world-class customer service
Protect the legal, financial, and moral well being of the company
Exemplify the Larry H. Miller Group of Company values
Other duties as assigned

Competencies

Customer focus - Builds lasting relationships while delivering exceptional service
Communicates effectively - Conveys clear directions and messages to fit the intended audience
Interpersonal savvy - Builds rapport with people across levels, functions and cultures
Action oriented - Displays a can-do attitude when challenging issues arise
Instills trust - Gains the confidence and trust of others through honesty and integrity
Builds effective teams - forms teams with diverse mix of styles, perspectives and experience

Ability to multitask and stay organized
Strong attention to detail
Ability to stay calm in highly stressful situations
Must be able to work in a collaborative manner
Manage up to 5-30 staff at a time for multiple shifts

Physical Demands

Ability to stand for an entire shift (75% standing and walking, 25% stair and ramp climbing)
Ability to stoop, kneel, crouch, squat, bend or twist
Ability to move barriers and boxes of handout materials up to 25 pounds
Use of hands and arms to handle, grasp or reach
Specific vision abilities include: close & distance vision, peripheral vision, depth perception
Ability to communicate in English both written and verbally
This person must be able to observe, inspect, talk and hear
Majority of duties are performed indoors, under controlled temperatures, while some positions are outdoors in inclement weather

Employee Rewards & Discounts

Reward Points - Earn cash rewards for exemplifying the LHM Values and Arena Common Purpose
Holiday Bonus - Earn 1% toward your holiday budget. Eligible after 90 days of employment
Employee Discounts - Enjoy 40% off across a variety of companies within the LHM group, including the Utah Jazz Team Store, Megaplex, and more
Other Discounts - Available on movie tickets, event tickets and at LHM Dealerships