Human Resources Field Support

McCoy's Building Supply - San Marcos, TX3.9

30+ days ago
McCoy's Building Supply is looking for a strong HR Field Support Representative candidate for a vacancy on our Human Resources Team. In this exempt-level position, the ideal candidate will be responsible for providing HR advice and consult to approximately 10-15 assigned retail stores and/or manufacturing facilities. Duties include providing professional human resources guidance on business activities such as employee relations, hiring and recruiting, and providing other administrative support as needed.

This position may support our South Texas geographic region, representing approximately 10 retail stores in towns such as Brownsville, Harlingen, and Pharr. To be eligible for this position, you should currently live in or be open to relocating to either the greater San Marcos, Texas area, OR the greater South Texas area (areas south of San Antonio).



· Acts in an advisory role to retail store employees, store management, and regional management on strategies and processes to best resolve employment issues. Ensures that strategies and processes that are utilized comply with company policies and procedures, state/federal regulations, and company culture as best as possible

· Receives and resolves employee relation issues for store employees, such as employee complaints, supervisory conflicts, or reports of inappropriate behavior or conduct


· Assists store and regional management in interpreting and understanding company policies and procedures, as well as state/federal laws and regulations, and what the application of such policies and regulations are to the business. Provides the HR perspective to management on business situations in order to recommend best practices to manage their employees to comply with such policies and regulations. Verifies that management decisions that are made adhere to state and federal statutes and regulations


· Continually conducts scheduled and unscheduled store visits to assigned retail locations in order to pulse-check and monitor employee morale, answer general and specific HR questions from store employees, and provide recurring HR training to store management in areas such as company policies and procedures, interviewing/hiring, and performance management and development of their employees. Conducts a minimum of 7 to 10 regularly scheduled store visits per calendar month, and visits each assigned store a minimum of 3 to 5 times per calendar year

· Develops and maintains an understanding of the business (what we do, how we do it, who our customers are, how we make money) and adjusts HR approach to fit the business model



· Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

· Ability to resolve simple or complex employment and/or interpersonal issues by analyzing, diagnosing, and understanding root causes using independent and sound judgment, as well as strong discernment skills based on the collection of factual information

· Ability to utilize strong communication skills with the ability to relate with all levels of experience and backgrounds of company employees

· Ability to utilize strong multi-tasking, organizational, prioritization, and follow-up skills necessary for managing multiple employment issues at one time, including hostile, inappropriate or uncertain situations in a professional manner and under minimal supervision while in the field

· Ability to utilize Microsoft Word & Excel, IBM Content Manager, Ultimate Software/UltiPro, Lawson, and other 3rd party software applications at an intermediate level

· Knowledge and understanding of applicable labor laws regarding EEO/AAP, HIPAA, FMLA, ADA, etc


· One to two years of experience working in the retail industry, preferably in the building supply industry

· Prior or applicable experience in some or all of the following: employee relations including the intake and resolution of employee complaints, mediation skills, conflict resolution, investigation and post-investigation processes


· Must maintain regular and acceptable attendance, at such level as is determined by management

· Must be regularly available and willing to work at least 8 hours per day, 40 hours per week or such other hours per day or hours per week as the employer determines are necessary or desirable to meet business needs

· Must be available and willing to work such weekends and holidays as the employer determines are necessary or desirable to meet its business needs


· This position requires frequent travel with overnight stays

· Must meet driver’s license requirements as required by the Company

· Must be able to legally obtain a rental vehicle in all states in which the company does business