About Alliant International University:
Alliant International University's mission is to provide students with the highest quality of education through innovation in scholarship, applied training and research, and community service, particularly to underserved populations. The University's goal is to equip students with the competencies they need to improve the quality of human life by addressing major contemporary social issues. Core competencies of the University's training programs include cultural diversity, which is infused in courses and field placements and is manifest in the diversity of its students and faculty.
Associate Director of Admission: Under the general direction of the Director of Admission the Associate Director of admission assists in all aspects of the admissions and recruitment process. The Associate Director of Admissions will recruit for and administer admissions processes for all Alliant degree programs. This position is responsible for managing inquiries and making contact with prospective students via telephone or email, in addition to conducting student interviews.
The Associate Director of Admissions must possess excellent written and verbal communication skills and relate well to prospective and continuing students as well as administration, faculty, and staff. The incumbent must excel in relationship-building and organizational skills, be able to multitask, work independently and as a team player, and have an aptitude for detail oriented tasks.
TYPICAL DUTIES AND RESPONSIBILITIES
This is not an exhaustive task list but a list which provides the candidate with an idea of job expectations.
1. Provide counseling and overall customer service to prospective students via telephone, e-mail and campus visits.
2. Maintain ongoing communication with applicants throughout the admissions process, tracking all communications using Sales Force and Jenzabar CX, when applicable.
3. Help to mentor, train and manage new and existing admissions counselors. Help to ensure a quality student experience through student appointment and call observations.
4. Assist in the development, maintenance and execution of the department's communication plan to prospective and admitted students.
5. Travel both locally and nationally on behalf ofthe college for recruitment and other college related events
6. Develop and maintain close working relationships with key secondary school constituents.
7. Support the Director of Admissions at all campuses.
8. Assist in the development and maintenance of the admissions office's recruitment and marketing plan with the purpose of promoting the College's visibility and general recruitment efforts.
9. Develop and implement a referral strategy for the admission's department.
10. Other duties as assigned.
Bachelor's degree required, master's degree preferred.
3-5 years of experience in admissions.
Essential Job Functions:
Meet individual and school application, enrollment, and retention targets (balanced scorecard weighted toward applications and conversion)
Meet external and internal compliance standards
Proficiency with Microsoft Office applications, SalesForce or similar customer relations management system, and experience with integrated business software systems in higher education, including relational databases
Superb recruitment skills
Excellent customer service commitment with the ability to work effectively with a wide variety of stakeholders and the public
Strong interpersonal, verbal and written communications skills with the ability to implement and assess effectiveness of admissions plans and programs
Creativity, innovation, and the ability to work collaboratively with key constituencies to implement an admissions and recruitment process, and develop best practices for improvement
Working knowledge of graduate admissions process, recruitment concepts and strategies on relationship development and management
Excellent supervisory skills to manage workloads and guide decisions about prioritizing multiple demands, for a team of campus-based admissions and recruitment coordinators.
Strong planning and problem-solving skills and the ability to develop and implement short-term plans during staff transitions
Supervise team of campus based admissions counselors and support staff.
Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background
Proven ability to work effectively as a team player
Highly motivated, focused and results oriented
Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times
Ability to manage multiple tasks according to required deadlines
Maintain composure under high stress conditions
Ability to be optimistic, positive and supportive in all interactions with others
High level of accuracy and attention to detail
Background Check Requirements:
Employment is contingent upon successful completion of a background check.
To apply, visit https://alliant.interviewexchange.com/jobofferdetails.jsp?JOBID=101104
Anti-Discrimination Policy: Alliant International University prohibits discrimination in employment and in its educational programs and activities, including admission or access thereto, on the basis of race, national origin, color, creed, religion, sex, age, marital status, disability, medical condition, veteran status, sexual orientation, gender identity or associational preference.
Alliant International University is an Equal Opportunity Employer, committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women, people of color, people with disabilities and people from other underrepresented groups are encouraged to apply, as we actively seek to increase diversity at all levels. The University will conduct its programs, services and activities consistent with applicable federal, state and local laws, regulations and orders.
This policy is governed by Titles VI and VII of the Civil Rights Act of 1964, the Civil Rights Act of 1991, Title IX of the Education Amendments Act of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the regulations implementing these statutes, and applicable federal and California law.
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