Full Job Description
The Analyst, Category Experience works closely with their leadership team to understand the merchandising strategies and objectives. This position focuses on site optimization & experience management to improve the customer experience through site merchandising, content strategy, and product taxonomy.Drive your cross functional team to develop insights and identify highest ROI opportunities to inform/course/correct business decisions through partner team collaboration, consensus building, testing, and analysis. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
10% - Perform ad hoc reporting based on the business needs and extract the proper data from relevant systems.
40% - Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
25% - Execute system changes for promotional activity.
25% - Execute taxonomy changes in the system necessary to support new onboarding and business changes.
NATURE AND SCOPE
Position reports to Manager or Senior Manager, Category Experience.
No Direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:
No travel required
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 0 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Strong numeric and advanced analytics aptitude
Basic technical aptitude with web-based tools and advanced proficiency of the Microsoft Office Suite, Adobe Analytics and/or Google Analytics
The ability to understand and influence cross-functional inputs to Merchandising, for achieving better output results
High comfort level with working in an ambiguous, fast paced environment
E-commerce retail & site merchandising experience
Problem solving & Independent/though leadership capabilities - Ideate, optimize, solutioning from concept to execution
Knowledge, Skills, Abilities and Competencies: