Senior Technical Writer/ Trainer 9080

South Bay Consulting Services - Raleigh, NC (30+ days ago)5.0


South Bay Consulting Services is seeking a

Senior Technical Writer/ Trainer

Location: Raleigh NC

Contract duration: 1 Year (05/14/2018 - 05/13/2019)

Requirements: **7 Years of Experience

Rate: 30-37 USD/hr (DOE)

We are only working on W2 and 1099 opportunities.

We consider working 1099 opportunities (direct to employee).

No C2C or C2H, no visa sponsorship.

Job Description:

DHHS is seeking a Senior-level Tech Writer/Trainer to develop documentation, training material and conduct end-user training.
The DHHS Information Technology Division (ITD) currently maintains several FoxPro-based applications for the Division of Health Services Regulation (DHSR). Those applications, along with multiple manual processes, are being replaced by a new web-based, secure, multi-user application under the DHSR Enterprise Project. This development effort is being performed in multiple phases and is expected to last multiple years. This position is required to work in a rapid-paced agile development team environment.

Expected Skills:

Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to):
1. Translating technical information into clear, concise documents to be used by technical and non-technical personnel
2. Developing and/or maintaining the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals and training guides; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; backup, recovery and restart procedures; proposals, presentations,status reports, standard operating procedures (SOP), policies and procedures
3. Conducting End-user Training on IT applications

Job Qualifications:

Experience working in a fast-paced (preferably Agile) IT environment
Required 5 Years

Experience translating technical information into clear, concise documents to be used by technical and non-technical personnel
Required 7 Years

Experience documenting communications, minutes, agendas, and presentations for stakeholder groups
Required 7 Years

Experience documenting system documentation, requirements, and release notes
Required 7 Years

Experience documenting, installation guides, computer operations, and program maintenance manuals
Required 7 Years

Experience documenting plans for testing/QA and backup/recovery/restart procedures
Required 7 Years

Experience documenting status reports, standard operating procedures (SOP), and policies and procedures
Required 7 Years

Experience documenting plans for training, training materials, user manuals and training guides
Required 7 Years

Experience conducting User Training on IT applications
Required 5 Years

Job Type: Contract

Salary: $30.00 to $37.00 /hour

Experience:

  • IT environment: 5 years