Senior General Manager - REQUIRES RELOCATION

iPic Entertainment - Operations-Leadership - New York, NY

Full-time
About Us: iPic Entertainment strives to be our guest’s favorite destination for a night out on the town. Our newest facilities blend three distinct areas – a polished-casual restaurant, a farm-to-glass full-service bar, and our world-class luxury theater auditoriums – into a one-of-a-kind experience. Our unique concept offers a multi-faceted experience of dining, drinking and watching a movie in a luxurious setting. It’s a great way to enjoy a night out, under one roof with friends, family and colleagues.

Senior General Manager

The Senior General Manager oversees both front of house and heart of house operations. The SGM is responsible for guest experience, people development, systems/consistency across each area of restaurant, theater, bar and kitchen operations. We are searching for qualified candidates across our enterprise. Candidates must be willing to relocate to one of our properties.

Responsibilities:
Provide visible leadership to the management team and hourly team members while focusing on exceeding guest expectations
Responsible for analyzing P&L statements, budgets/forecasts, and cost controls in regards to food, beverage, and labor goals and working with managers on action plans to improve financial controls
Conduct P&L performance analysis and troubleshoots areas of interest while assisting in developing appropriate solutions to identified problems and opportunities
Manage food and labor costs to increase profitability; lead the monitoring of spending on all costs and adhere to budget standards and service levels to increase sales and minimize cost
Ensure compliance with iPic programs and processes for Film Programming, Financial Management, Restaurant Inventory, Vista Ticketing, POS and Hot Schedules
Attract, hire and train team members and ensure that training standards are followed by all managers/supervisors
Provide leadership to our FOH and HOH teams using interpersonal and communication skills to teach, influence, and empowering team members to contribute their best
Promote an environment of customer advocacy through outstanding Guest Experiences, building guest loyalty and recognizing team members for outstanding service delivery

Requirements:
Bachelor’s Degree in Business Administration or Hospitality Management required
Minimum 10 years of experience in the hospitality industry including 5 years of supervisory experience in a large, complex operation
Proven experience leading and coaching a team
Advanced financial management knowledge
Stable and progressive work history; Strong work ethic
Position will require frequent standing, bending/kneeling, lifting and carrying up to 50lbs

Leadership Requirements:
Must have a successful track record in leading operations and managing a team
Outstanding written and verbal communication skills, self-confidence, and professional maturity
Good listener, patient in stressful situations and genuine in desire to resolve issues
Demonstrate strong problem solving skills through ability to diagnose and implement solutions
Demonstrate sound financial/business decision making using honesty and high integrity

Benefits:
Competitive base salary and annual bonus opportunity
Company paid Life insurance and Short Term Disability insurance
Medical, Dental and Vision Benefits, Flexible Spending Accounts, 401(k) and Paid vacation
Discount Dining and Free Movie Tickets
Discounts through Life Mart and Tickets At Work

iPic Entertainment is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.