Account Executive - East Region

Socrata - Raleigh, NC4.0

Full-timeEstimated: $70,000 - $94,000 a year
Our mission at Socrata, the Data & Insights Division of Tyler Technologies, is to help government use data more strategically and effectively in the design and delivery of their programs and missions.

Socrata is about to embark on its next stage of robust growth as part of Tyler Technologies. On April 30, 2018, Tyler Technologies (NYSE:TYL), the leading provider of end-to-end information management solutions and services for local governments acquired Socrata, the market leader in making existing government data discoverable, usable, and actionable for government workers and the people they serve. The potential to layer Socrata’s powerful data technology on top of Tyler’s mission-critical line of business systems in more than 15,000 local government organizations will allow Socrata to provide data and insights on a scale that has the opportunity to fundamentally change the way governments understand their operations, use their resources, and serve their constituents.

Now is the time join Socrata, the Data & Insights Division at Tyler, and help governments serve constituents and improve society in the most modern, efficient, digitally-savvy ways possible.

Our data-as-a-service platform and cloud-based solutions support the world’s most effective open and internal data sharing programs at every level of government. Our clients include the US Federal Government, half of the US states, and most major US cities and counties. That list includes states like New York, Texas, Massachusetts and Utah; cities like Seattle, Chicago, Los Angeles and New York City; and Federal agencies like the Centers for Disease Control and Prevention (CDC), US Department of Commerce, the US Department of Transportation and the Centers for Medicare & Medicaid Services! Our select, few non-governmental clients are ones with influence over government data policy, including the World Bank, the United Nations, and the European Commission.

How We Act

How we act with each other and our clients embodies the core values and our code of conduct:

We value big ideas and creative execution
We build open and honest relationships
We are results driven and accountable
We celebrate success together
We aspire to be remarkable
We take individual responsibility for the success of every client

Do you share our values? Is this the kind of environment where you’ll feel empowered to do your best and most meaningful work?

We are a dynamic company with major clients and strategic positioning as thought leaders and partners (not vendors) with our customers. To be successful, an Account Executive will need to be skilled at driving the entire sales process from prospecting to close with large enterprise organizations. This will include targeted outbound prospecting, uncovering customer projects and initiatives, managing complex buying and procurement cycles, and strategic account planning and execution.

The Account Executive will participate in regional planning and be responsible for accurately forecasting sales activity and revenue while building and maintaining satisfied and referenceable customers.

This position could be located in a variety of locations around upper midwest, northeast, and southeast. Depending on where someone is hired, we would aim to have the territory they are covering be in proximity to their home office.

On a Typical Day You Might...

Develop strategies for selling directly to government customers within your assigned territory

Map out account plans to identify and close new opportunities for growth including expansion, cross sells, and professional service opportunities in current customers

Manage complex sales-cycles which include our entire portfolio of SaaS offerings and present to senior government executives

Work with senior management and accounting to negotiate contracts in the procurement cycle

Employ strategic solution selling skills within complex customer environments

Deliver regular internal account reviews (quarterly business reviews) to highlight key results, metric analysis, demonstrated value and emphasize the ROI, as well as, recommend process/procedure changes to better utilize Socrata's services including new products (via our product roadmap)

Qualify opportunities based on Socrata’s sales methodology and metrics, to include customer fit and success criteria

Demonstrate expansion of the Socrata solution beyond the functionality introduced during the implementation process and consistently seek new business opportunities by presenting and recommending and upsell new Socrata products, services, and partner solutions

Work closely with marketing on customer nurture campaigns and product to deliver feedback from the field

You Have.....

7+ years of software solution sales and or account management experience

A proven track record in meeting/exceeding individual targets and quotas

4+ years sales experience to Enterprise Government Customers; prior successful experience selling to the public sector is important for this role.

Previous experience with a value based sales, 'solution selling', target account sales, 'complex sales' or similar sales methodology

Proven success selling SaaS solutions

Ability to identify, critique, and suggest innovative changes to eGov and Gov 2.0 initiatives

Ability and desire to independently interact with multi-functional teams

Ability to effectively work at all levels of the organization including program managers, contracting officers, developers and senior executives

Communicate effectively at all levels of an organization, from individual contributors to C-level

Past experience providing solutions/sales/software into the public sector/government is highly desired

Past experience as a government employee is desired

Past experience with public speaking is desired

Ability to travel up to 60% of the time.

About Us

Tyler Technologies (NYSE: TYL) is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to empower the public sector - cities, counties, schools and other government entities - to become more efficient, more accessible and more responsive to the needs of their constituents. Tyler's client base includes more than 15,000 local government offices in all 50 states, Canada, the Caribbean, Australia, and other international locations. In 2017, Forbes ranked Tyler on its "Most Innovative Growth Companies" list, and Fortune included Tyler on its "100 Fastest-Growing Companies" list. Headquartered in Plano, Texas, Tyler has more than 4,200 employees in multiple divisional and regional offices across the U.S. You can learn more about Tyler Technologies at

The Data & Insights Division employs 130 team members, and is headquartered in a vibrant and creative workspace in Seattle, WA. You can learn more about this remarkable division of Tyler at

Competitive salary including a 401K with employer match, employee stock purchase plan, as well great health benefits are offered. Qualified applicants are encouraged to apply right here!

Tyler Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Tyler Technologies will not tolerate discrimination or harassment based on any of these characteristics. Tyler Technologies encourages applicants of all ages.

At the Data & Insights division of Tyler, we aspire to be remarkable: in the culture we create, the products we build, and the services we deliver. We believe a diverse team that embodies many different backgrounds and experiences is necessary for us to be the best we can be. Within the division, we pursue a culture of inclusivity by identifying and removing aspects of our culture that stop people from being able to do the best work of their lives in physical and emotional safety, while being their authentic selves. We seek diversity, equity, and inclusion across our organization and in our daily work as individuals.

We understand change takes time and that we still have work to do, and we are committed to making continual progress.