IT Help Desk Technicians primarily focus on providing technical support to end users, troubleshooting software/hardware issues, performing break/fix tasks, computer imaging, receiving and processing calls/issuing tickets.
Help Desk Technicians are always friendly, helpful, and professional, while servicing users.
Certifications and education in IT
Minimum of 2 years’ experience
Comfortable on the phone with clients
Able to provide service remotely
Strong team player
Excellent communication skills, oral and written
Excellent listening skills
We offer great benefits, ongoing training and career opportunities in a very pleasant work environment. Please reply to careers@TeamLogicITNewtownPa.com with your resume and salary requirements.