Analyst-Experience Design

IU Health Fairbanks - Indianapolis, IN3.9

Full-timeEstimated: $66,000 - $91,000 a year
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Indiana University Health is Indiana's most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Position Summary

In this role, you will be responsible for managing multiple projects, developing reporting deliverables and conducting data analysis using SQL, Excel, Tableau, statistical analysis software and other proprietary tools. You will produce established and recurring custom reports for customers, as well as investigate and resolve issues if they arise. You will analyze data and determine conclusions based on your findings. You will ensure exceptional customer experience with internal and external clients by assisting with education on guidelines, background, and best practices. Additionally, you have the ability to communicate complex statistical knowledge and processes to stakeholders, and assist customers in applying basic performance improvement techniques.

Serve as a source of statistical, survey research, and healthcare industry expertise to both internal and external customers.

Background in research or analytics required.

Technical background with an analytical mindset.

Proficient in Microsoft Excel.

SQL, SPSS, and Tableau experience preferred

Exceptional written and verbal communication skills.

Must have excellent time management and organizational skills and the ability to self-direct.

Requirements

Bachelor's Degree Required.
3-5 years of relevant experience.
Experience in service or healthcare related industry preferred.
Working knowledge of HCAHPS data preferred.
Apply teamwork. Apply experience. Apply skill. Apply yourself. And together we can change everything.

Indiana University Health has more than 34,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.

Indiana University Health is Indiana's most comprehensive healthcare system with hospitals and specialties ranked among the nation's best by U.S. News & World Report.

A unique partnership with the Indiana University School of Medicine one of the nation's largest medical schools gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training advancing healthcare for all.

At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

With 16 hospitals, including eight with Magnet designation and five with Pathways to Excellence designation, our team members are leading the way through excellence.

IU Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.

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