- Data Analysis Skills
- Project / Program Management
- Quantitative Analysis
Specialist, Merchandising Programs
Managing the daily activities to support small-medium-large-scale projects. In this role you will report to the Director, Merchandising Programs and ensure that all Value-Added Programs and Services for the organization are running appropriately. This will include identifying and troubleshooting any field related issues regarding these programs and services. This role will be valued team member that provides the oil to the machines driving enhanced profitability for our business while elevating the guest experience.
Come Join our Winning Culture and Fun Atmosphere! Victra is the largest Verizon retail partner in the nation and we are looking for spectacular talent like YOU!
You will highly be involved in (Responsibilities):
Manages all service tickets submitted by our retail locations to provide resolution.
Data collection from internal and external reporting tools to assist in measuring of performance.
Contribute to strategy discussions regarding opportunities that increase efficiencies and provide examples of areas that would increase profitability.
Details marketing and merchandising vehicles needed at the point-of-sale to support our value-added programs
Work on assigned projects and business development planning as instructed by leadership
Clear communication daily of pre-determined performance metrics to highlight positive movement and any associating risk to Director, Merchandising Programs.
Adhere to timelines and meet all respective goals associated with this role.
Works cross-functionally with peers inside other business functions to execute on all items needed to support these value-added programs and services within our retail footprint.
This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.
QUALIFICATIONS: You are a strategic thinker with passion for innovation and program/project management. Experience within a high-volume retailer or Fortune 1000 company developing programs is highly desirable. Trend analysis, qualitative and quantitative data analysis experience is necessary. We will also look for the Director, Merchant Services to have the following:
Associates Degree:Business, Marketing, Merchandising, or Equivalent of 3-5 years of experience in related field.
Background in program or project management preferred.
Retail or Mobile Industry Background Preferred but not required.
The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you will be required to sit, see, talk and hear. You will be frequently required to stand; walk; climb stairs, use hands to finger, handle, or feel (including frequent use of manual dexterity for keyboarding); and reach with hands and arms. You must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
No Travel Requirements (Although some may be needed with advance notice.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Years Of Experience: