Admissions Coordinator

Senior Care Centers - Hewitt, TX (30+ days ago)2.7


This position handles inquiries from phone interaction or facility visits; provides tour to all interested parties. Interviews patients upon admission; records necessary personal information secures required signatures; prepares and supplies patient data to various departments.

QUALIFICATIONS:
  • At least one (1) year of office or LTC clerical experience.
  • Knowledge of medical terminology.
  • Prior experience in admissions.
  • High school diploma
ESSENTIAL FUNCTIONS:
  • Performs pre-admitting activities such as calling residents or family members prior to admission to obtain needed information
  • Screening insurance information to identify patients requiring preadmission approval from third-party payers, verifying that approval has been obtained.
  • Explaining facilities policies and answering patient inquiries
  • Assembling admission folders containing required paperwork for scheduled resident
  • Greets and receives residents to be admitted
  • Conducts personal interview to obtain required demographic and insurance information and enters same into computer; reviews preadmission information for accuracy and completeness
  • Obtains required signatures on legal consents and insurance forms
  • Hands out patient information literature
  • Notifies nursing unit of resident arrival and assigns rooms
  • Calculates daily census and verifies accuracy of nursing-unit census listings
  • Answers daily inquiries of residents and public in person or via telephone regarding admitting procedures, facility regulations and services; when necessary, refers inquiries to appropriate person or department elsewhere in the facility; provides directions for finding other areas within the facility
  • Promotes positive public relations with patients, residents, family members and guests
  • Provides back-up relief coverage for telephone operator when necessary
  • Uses tactful, appropriate communications in sensitive and emotional situations
  • Use appropriate work place behavior; adhere to dress code at all times
  • Other duties as assigned.
PHYSICAL REQUIRENMENTS:
Have the ability to safely perform movements such as pushing, pulling, lifting, bending, kneeling, reaching and lifting up to 25 pounds with or without reasonable accommodations

WORK SCHEDULE:
As assigned; including some weekends, evenings and holidays; non-exempt position

AA/EEO/M/F/D/V