Registrar/Administrative Support Technician II

Howard County, MD - Ellicott City, MD2.8

Full-time
Effective December 24, 2018, the hourly rate will be $16.16 - $27.26 - annual rate $33,613 - $56,701.

Oversees all functions of the reception desk operations and provides principal administrative support for a 50+ Center. Serves as a team member for all aspects of the Center.

CLASS DESCRIPTION:
Performs intermediate technical level administrative support work under general supervision from an administrative or technical superior. Work typically involves performing clerical and secretarial work, such as data entry and document management, file maintenance of secure and confidential records, and public contact and service. Work may also include accounting clerical tasks such as bookkeeping, keeping of financial and other important records; preparing vouchers for payment; documenting and depositing cash receipts; and controlling, recording, and storing data. Work at this level may also include independent responsibility for a routine clerical process.
ESSENTIAL DUTIES AND RESPONSIBILITIES:Include the following. Other duties may be assigned.

Greets and directs customers, provides information, registers and collects payments for programs, sells memberships and bus tickets, answers phones, makes appropriate referrals, and assists staff and visitors as needed.

Reconciles daily receipts and performs close out.

Provides support for the 50+ Center, including data entry and updating and maintaining databases, files and other systems.

Prepares and responds to written and verbal requests for information from the general public, guests, staff and outside agencies.
Keeps up to date on center programs and services and promotes them with center participants.

Overall administrative duties such as mail distribution, supply orders, photocopying, faxing and filing, keeping calendars and scheduling appointments.

Prepares routine correspondence and mails correspondence.

Operates software to produce various reports, memoranda, notes and etc. Enters data electronically to store appropriate data for later retrieval.

Orders supplies and keeps an inventory of supplies on hand.

Work as a team member on selected projects.

Attend meetings and trainings as directed by supervisor.

Participate in planning and implementing emergency management responsibilities of the Department.

Other duties as assigned.
MINIMUM REQUIRED EDUCATION/EXPERIENCE:High School Diploma or GED and 3 years related experience, or equivalent combination of education and experience.
PREFERRED EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:Associate's degree or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Working knowledge of MS Word, database and graphic software and familiar with network operations. Knowledge about basic hardware and capable or explaining software applications and hardware operations to others. Good telephone skills essential. Good interpersonal skills. General accounting and fiscal skills preferred.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee frequently is required to use hands to finger, handle or feel. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.

The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

LANGUAGE SKILLS, MATHEMATICAL SKILLS AND REASONING ABILITY:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to add, subtract, multiply or divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.