Job Description
Concierge Services, Inc. is the leader in supplying class-A concierge staffing service to Boston's prime luxury residential market. We provide extraordinary customer service to our clients, and we are sought by industry leaders in luxury apartment lending to staff the finest properties throughout Greater Boston.
A variety of options to choose from: Full-time, Part-time, overnight, weekend positions available (7-3, 3-11, 11p-7a).
Concierge duties are varied. Below is a list of typical responsibilities.
Responsibilities and Duties-
-Serving as point of contact for residents and guests and assisting both by providing knowledge of property, neighborhood, city.
-Controlling access to the property
-Observing and Reporting: Compiling regular shift and incident reports detailing activity.
-Front Desk: access control; greeting residents & guests, answering the telephone, receiving packages and facilitating deliveries; serving as liaison between property management and residents
-Surveillance: Monitor the property vis a vis security cameras
-Emergency Response: Respond to occasional emergencies. Full training provided
Qualifications and Skills
· Attention to detail
· A polished professional presence
· Ability to lift up to 30lbs
· Ability to work Independently
· Great multitasking skills
· Good communication ( oral & written) skills
· Basic computer skills: Microsoft Word & Outlook
· 1-2 years of customer service experience
- How many years of customer service. hospitality experience do you have?
- Are you authorized to work in the following country: United States?
- Which shifts are you available to work?
- How is your previous experience relevant to this role?
- When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.
- What is your expected salary range?
Salary: $17.00 to $20.00 /hour
Job Type: Part-time, Full-time
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Schedule:
Supplemental Pay:
Ability to commute/relocate:
- Boston, MA 02210: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: One location