IT Director

Onduo - Newton, MA

Full-time
Onduo is a joint venture between Verily (formerly known as Google Life Sciences) and Sanofi created to dramatically improve the standard of care for people with diabetes. Our precision care management solution offers a suite of clinical services and technologies, including connected medical devices, guided, personalized, and professional care, in order to engage, monitor, and support patients with diabetes.

Based out of Newton, MA, we are looking to create a great team of talented and motivated people and build a successful company and to make a dent in the world of diabetes.

Reporting to the VP of Solutions, the IT Director will craft the strategy, planning, design, delivery and operational management of all aspects of IT Operations and Infrastructure at Onduo. In this role, you will play a key role supporting our organization and product with a robust, secure technology environment.

RESPONSIBILITIES include:
Create strategic direction and oversight for the design, development, operation and support of processes and systems that fulfill the needs of the business in alignment with our distributed by design model

Implement policies, processes, procedures, automation and controls to consistently deliver high-quality service in a cost-effective manner

Manage all IT vendors, contractors, and consultants.

Build and develop a flexible, proactive, high-impact team

Plan and prioritize initiatives and drive the evaluation, deployment, and management of forward-looking infrastructure solutions to deliver automated, scalable, and reliable outcomes

Manage all COTS applications like Salesforce, GSuite, and MS Office (if needed)

Lead Onduo’s IT team and ensure high level of satisfaction with IT services.

Support Onduo’s InfoSec program, ensuring the availability, integrity, and confidentiality of our data including during audits and certifications like HITRUST and ISO 27001.

Define and direct help desk processes, systems, operations, and delivery using metrics, actionable trending, and critical metrics

Develop and maintain budgets that align with plans and service levels, improving value over cost ratio

CANDIDATE QUALIFICATIONS

6+ years IT experience, including senior IT leadership and people management experience at a regulated organization, e.g healthcare, financial services

Willing to be hands-on and detail-oriented, with a desire to provide great customer service.

Bachelor's degree (or higher) in Information Management Systems, Computer Science, or a similar field

CISSP, CISM, or similar InfoSec certification

Experience with HIPAA, ISO 27001, HITRUST, and SOC2

Strong knowledge of architecture, design, implementation, and operations using cloud first infrastructure (e.g. AWS, GCP) and solutions (e.g. GitHub, Zoom, GSuite, Slack, JAMF)

Critical and structured thinking as well as executive-level influence to formulate and obtain broad support for proposed IT strategies and plans

Knowledge of security frameworks, technical designs and operational controls is desired

Experience developing talent and leading teams

Experience with GSuite and Salesforce.com

Experience with identity access management (e.g. Okta, Centrify)

Experience with SIEM monitoring tools (AlienVault)

Onduo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.