Korean-English Bilingual Healthcare Customer Service Representative
Bringing smiles is what we do at TTEC.. . for you and the customer. As a Bilingual Healthcare Customer Service Representative - Korean-English working remotely in California, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- Bilingual in English and Korean
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- High speed internet connection (>25mbps)
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage starting at $16.50 plus performance bonus opportunities
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
misoreul jisge mandeuneun geoseun uriga TTECeseo... gwihawa gogaegeul wihae haneun ilibnida. kaelriponiaeseo weongyeogeuro geunmuhaneun hangugeo-yeongeo 2gae gugeoreul sayonghaneun yiryo gogaeg seobiseu damdangjaroseo gwihaneun susang gyeongryeoge bicnaneun goyong gyeongheom mic hoesa munhwain #ExperienceTTECeul gyeongheomhamyeonseo nolraun gogaeg gyeongheomeul hago jegonghaneun de camyeohage doebnida.
gwihaga hal il
dareun sarameul dobgo maeumyi pyeonghwareul jugo sipeun yeoljeongi issseubnigga? gogaegeul wihae sinsoghan dabbyeoneul cajgeona, ihaesimeul gajigo jepume daehae sangdameul hageona, misoreul jieumyeo munjereul haegyeolhadeun, gogaegi pyeongbeomhan gogaeg gyeongheom ddoneun tagweolhan gogaeg gyeongheomeul hage doel geosinjineun gwihaege dalryeo issseubnida.
ilbanjeogin nale gwihaga hage doel il
- gogaegeurobuteo oneun yeonrage dabbyeon
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yeoghale pilyohan sahang
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- jepum ddoneun seobiseu jisig insig, jeogyong mic seolmyeong
- keompyuteo gyeongheom
- gosog inteones yeongyeol(>25mbps).
gidae sahang
- gyeongryeog mic jeonmunseong gaebal jiweon
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- hoesa gacireul ddareuneun hogisim manheun pyeongsaeng hagseubjadeulro guseongdoen geulrobeol tim
- gibongeub coejeo $16.50wa seonggwa boneoseu gihoe
- ddohan PTO, hagbi sanghwan, geongang mic welbing insentibeureul pohamhal su issneun gwihayi jigwie ddareun geongang hyetaeg paekijideuli issseubnida. jasehan naeyongeun www.mybenefits.ttec.comeul camjohasibsio.
gwihayi yeoghale daehae jogeum deo alabogi
dangsaneun gwihaga gyeongryeog jeonbane geolcyeo gwihayi yeoghaleul seonggongjeogeuro suhaenghaneun de pilyohan gisulgwa jiweoneul jegonghagi wihae coeseoneul dahago issseubnida. gyoyug ceosnalbuteo gaebyeolhwadoen webkaem jiweonyi camyeo mic kocingeul tonghae, 1,000gaeyi muryo gwajeongeul tonghae eodideun gal su issneun gyeongryeog seongjangeul jiweonhabnida. geurigo gareucil su eobsneun pilsu yosoija gogaegege doumeul jul ddae biceul balhal baeryeohago dowajuryeoneun tagonan bonjileul gajyeoda jundaneun geoseul algo issseubnida. TTEC keomyunitineun yeogdongjeogin geulrobeol gajogeuroseo gwihareul wihae jonjaehabnida.
gwihaneun tim rideuege bogohage doebnida. gwihaneun gogaeg gyeongheomyi seonggonggwa timyi jeonbanjeogin seonggonge giyeohal geosibnida.
TTEC sogae
uriyi eobmuneun gogaegeul haengboghage mandeuneun geosibnida. igeosi uriga haneun jeonbuibnida. 1982nyeon iraero urineun inganaewa gisulyi gyeolhabeuro gieobdeuli camyeohal su issgo, manjogseureoumyeo, suigseong issneun gogaeg gyeongheomeul gucughadorog dowassseubnida. segyereul seondohaneun aikoni doego geubseongjang jungin manheun beuraendeureul daesinhayeo dangsaneun maeil subaegman myeongyi gogaeggwa daehwa, mesiji, munja mic hwasang caetingeul habnida. ireohan tagweolhan gogaeg gyeongheomeun gwiharobuteo sijagdoebnida.
TTECneun injong, pibusaeg, jonggyo, seongbyeol, seongjeog jihyang, seong jeongceseong, culsin gugga, jangae ddoneun boho daesang jaehyang gunin sinbune gwangyeeobsi jagyeogeul gajcun modeun jiweonjareul goyong daesangeuro goryeohaneun gihoe gyundeung goyongjuimeul jarangseureobge saenggaghabnida. TTECneun geulrobeol tim naeeseo munhwawa gwanjeomeul jonjunghago ganghwahaneun dayanghago poyongjeogin inryeogeul gucughaneun geoseul badadeuligo ireul wihae coeseoneul dahago issseubnida. urineun nolraun seobiseuwa gisulbbunman anira inganaereul jegonghameurosseo uriga bongsahaneun jiyeogsahoereul banyeonghaneun geoseul mogpyoro habnida. urineun modeun jigweondeuli injeongbadgo sosoggameul neuggimyeo jigjangeseo jinjeonghan moseubeul boil su issneun pyeonanhameul neuggil su issdorog haneun geoseul jungyohage saenggaghabnida. geulrobeol gieobeuroseo urineun dayangseongi uriyi gangjeomimeul algo issseubnida. waenyahamyeon dayangseongeul tonghae dayanghan gwanjeomeseo barabol su issgo gwiha jasinyi goyuhan bangsigeuro gacireul deohal su issgi ddaemunibnida.
: US-CA-McClellan
: _Customer Care Representative
