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Role and Responsibilities
The Visual Merchandising Manager is responsible for creating and executing the comprehensive product merchandising strategy within the Samsung Experience Stores. This role supports the overall look and feel of Samsung, driving the customer experience throughout the store and implementing category-relevant reset activities. Partnering closely with Retail Operations, the Visual Merchandising Manager ensures Retail’s priorities align with the global Visual Merchandising strategy.
You will collaborate with Corporate Merchandising, Marketing, Design, Operations, Technology, Service, Finance, HR, Field, Account and Strategy teams at both Global and North American levels to bring merchandising and services to life in our stores that elevate the Consumer Experience.
You will partner closely with the cross functional teams to ensure our merchandising comes to life in the retail environment. In addition, you will drive the annual business planning processes, influencing technology and strategy roadmaps and investment planning in support of current and long-term business plans.
You will work directly with corporate teams both locally and globally to help set the strategy and measure the execution of Samsung’s success.
Skills and Qualifications
Drive Visual Merchandising strategy across Samsung product and third party categories, balancing brand identity and maximizing sales. Create and implement planograms that support sales, profitability and accuracy in product range to space allocation, and continually innovate to support the needs and growth of the business. Partner with locally based and field teams to incorporate global considerations and customer feedback into merchandising strategy. Action accurate inventory and assortment mapping on the store level in partnership with Retail Fulfillment and Operations teams. Must be comfortable communicating at all levels - strategy on a regular basis to leadership, and able to provide communication tools to field organization for successful execution in stores. Create efficiencies with existing processes, improving implementation in stores, and innovating Merchandising. Develop and brief immersive demo strategies in partnership with Retail Operations, Retail Technology, Marketing, and Product Merchandising. Manage packaging guidelines, merchandising resets in stores, and conduct regular store visits.
Strong aesthetic, visual design, and presentation skills
Analytical and informed decision maker with ability to generate measurable business impact
Cross-functional agility, and ability to independently lead and meet objectives in a fast paced, rapidly changing environment
Process-oriented, with ability to flex from high-level strategy to fine attention to detail
Ability to foster teamwork and align objectives across diverse groups
Excellent verbal and written communication skills
Experience using planogram and space management tools in corporate environment desired
8-10 years prior Merchandising or Retail Management experience preferred.
BA/BS or equivalent degree (Business, Marketing, or related degree preferred)
Samsung Electronics America, Inc. is committed to employing a diverse workforce, and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.