FLSA STATUS: Hourly
REPORTS TO: Team Captain, Assistant Team Captain, Shift Captain
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. As a teammate you will be a key member of our retail team. Work hours may vary at times due to business necessity. Minimal travel may be required for activities such as but not limited to other stores or training. Other duties may be fairly assigned.
Must possess excellent guest service skills with the ability to effectively interact with Team Captains, other teammates and guests while maintaining a teamwork attitude. Work in teamwork setting, must be completely confidential, positive and welcoming disposition both in person, on phone and electronic communications, maintains positive outlook and disposition at all times, effective listening and verbal communications skills. Must have ability to multi-task, possess excellent communication skills both in person and electronically, maintain composure in stressful situations, good time management skills, and good organizational skills, be honest, confidential, trustworthy, and respectful; be flexible, and demonstrate strong work ethic.
Must be able to stand for prolonged periods of time while working; must be able to perform physical activities, such as, but not limited to, lifting (up to 50 lbs unassisted), bending, standing, climbing or walking. The teammate must have a keen eye for service, cleanliness, urgency awareness, and the needs of a guest. May have to manage a number of projects at one time, and may be interrupted frequently to meet the need and requests of guests. The teammate may find the environment to be busy, noisy, distracting, and will need to apply excellent organizational, time management and stress management skills to complete required tasks on a daily basis and follow task and checklists assigned. Must be able to complete and pass any required pre-employment testing or abilities assessments.
Use good judgment and sensitivity in all situations.
Must hold ServSafe Certification and re-certify as required.
Comply with all rules, policies, and procedures uniformly, fairly, and in a timely manner.
Responsible for attending store meetings. Open communication with all team and leadership.
Responsible for cleanliness, friendliness, safety, consistency, and speed of service of the store.
Responsible for following cash handling procedures.
Responsible for understanding various operations within a store, including but not limited to guest and food services.
Ensure you are in proper attire.
Responsible for reading and abiding by all communications pertaining to the store.
Take pride in and uphold the company culture at all times and at all locations.
Promote kindness and random acts of kindness.
Promote and have fun in your work.
Address: 1210 16th Street Dubuque, IA - 52001
Property Description: 410 - Fazolis 16th Street - Dubuque, IA
Property Number: 410