Homeless Recovery Case Manager

Eliot Community Human Services - Boston, MA3.3

Full-time
Recovery Case Manager

Homeless Services

Responsibilities:
Provide side by side interventions to consumers that focus on problem solving, skills training, modeling behavior, optimism and encouragement.

Assist the team and consumers in providing on-going assessment of symptoms and responses to staff interventions.

Participate in the development of IAP’s (Individualized Action Plans). Promote consumers preferences and goals.

Assist in identifying strengths, cultural preferences and motivations as it relates to goals. Support consumers in their desire for recovery and rehabilitation in the development of their goals.

Provide interventions related to consumers IAP and as assigned by supervisor. Provide interventions that are inclusive of consumer preferences, cultural desires and community resources.

Assist consumers in accessing consumer resources and natural support to achieve goals. Facilitate community integration according to consumers’ needs, desires and with consultation from supervisor and team staff.

Provide interventions and support related to recovery and independence in all environments.

Assist team members in providing support to consumers to achieve independence and rehabilitation.

Promote concepts of health and wellness.

Assist consumers with accessing information and services related to medical care, nutrition, exercise and smoking cessation as appropriate. Assist consumers with accessing community resources that supports these healthy areas.

Schedule: 7a-3p/2:30p-10:30p varying weekdays and weekends.

Pay Rate: $14.42/hour

Requirements
Must have a bachelor’s degree in psychology, social work or related field with at least one year of experience with people with severe and persistent mental illness. Experience working with homeless population preferred. Must have a strong commitment to mental health recovery. Must have skills to establish supportive relationships with persons with severe and persistent mental illnesses and respect for their preferences for treatment. Must have ability to provide flexible services that are community based and focused on team work. Computer literacy and skill in the use of computers and related software applications.

Must be proficient in English and possess and convey effective verbal and written communication skills with clients, staff and service providers. Ability to use good judgment. Ability to identify and execute effective problem solving strategies. Must possess sound crisis intervention and conflict resolution skills. Ability to develop and maintain professional working relationships with consumers, staff, co-workers and supervisor. Ability to work effectively with diverse populations and cultural groups