Full Job Description
With Discover, you’ll have the chance to make a difference at one of the world’s leading digital banking and payments companies. From Day 1, you’ll do meaningful work you’re passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future, while building the future you want, here at Discover.
At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.
Performs financial analysis/modeling at the customer level to provide credits to customers for customer related issues. Develops and communicates the results of forecasts to senior management to guide and inform them about the expected level of future remediations. Responsible for developing, implementing, and monitoring operational strategies. Maintains and enhances data sources and platforms to provide reliable operational reports. Provides reports and data extracts.
Utilizes various software applications including: spreadsheets, relationship databases, and statistical and graphical packages to assemble, manipulate and format data and reports. Builds non statistical financial models to assess the level of remediation for customer impacting incidents. Analyzes and communicates the results and key insights to senior management.
Interprets data for the purpose of determining past financial performance and project financial probabilities/expected level of future remediations to senior management. Analyzes complex financial and operations data.
Aggregates the remediation results across customer impacting incidents that can be used to answer questions from senior management and to assess the reasonableness of key assumptions used in the forecasting model. Manages the development and implementation of analytical data warehouses. Documents report and analysis requirements.
Develops controls to validate the accuracy and reasonableness of data analyses including protections to ensure record retention integrity. Ensures adequate tests and controls are in place. Gathers business requirements for report and data file creation requests.
Provides reports, data, and information to operational units. Assesses performance results and supports decision-making.
Develop an understanding of the business supported and relationships with key business units to support understanding and analysis of customer data.
Prepares communications to the business and management regarding initiatives, issues, and achievements. Provides progress reports to management.
Monitors strategy performance and advises management of trends and necessary actions. Supports testing of pricing strategies before implementation. Periodically produces pricing reports to share with management and business partners.
Translates business requirements into technical specifications. Conducts code reviews and recommends alternative programming tools to improve quality and timeliness of results.
Education -Bachelors Economics, Social Sciences, Statistics, Mathematics,
Preferred-Masters Economics, Social Sciences, Business
4+ years Data modeling, statistical software, gap analysis, programming, or related experience
Business analysis work experience
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.
24-Hour Nurse Hotline & Telehealth Services
7 Paid Holidays
Annual Flu Shots
Employee Assistance Program
Flexible Work Environment
Group Auto, Home and Pet Insurance
Healthy Eating Program
Legal Assistance Plan
Onsite Emotional Health Counselors
Onsite Fitness Centers
Onsite Weight Watchers at Work
Paid Parental Leave
Professional and Leadership Development Programs
Service Anniversary Awards
Annual health Evaluation and Health Coaching
Critical Illness Insurance
Health Savings Account, Health Reimbursement Account and Flexible Spending Accounts
Health, Vision and Dental Insurance
Life and Accident Insurance
Long-term and Short-term Disability Insurance
Onsite Health Services Center with Nurse Practitioner
401(k) Savings Plan with Fixed and Matching Contributions
Employee Stock Purchase Plan
“Financial Wellness for You” Learning Programs