Software Specialist - Logistics

Kiwiplan - Cincinnati, OH5.0


Kiwiplan provides specialized computer software to the packaging industry. As part of its services, our customers purchase training services, on-site assistance, and consulting services. This position directly supports each of these functions.

Key Functions of Position

  • Software installation, configuration of the software (configuration of the operating system a plus) training of the customers.
  • Good working knowledge of shipping environment (warehousing, planning, inventory management).
  • Utilization of Kiwiplan software to maximize business benefit within logistics.
  • Make recommendations on equipment or other resource requirements perceived to be necessary for the correct implementation of all applicable software.
  • Providing Help Desk style services such as:
  • Using analytical skills to identify causes of problems and their needed resolution
  • Dealing with multiple problems and establishing priorities
  • Providing training to internal and external customers
  • Utilizing effective communication skills to ensure effectiveness of the training for the learner
  • Relates software to customer needs
  • Act as a specialized resource to other team members, to share your accumulated knowledge and to act as a “problem escalation” resource

Position Requirements

  • Solid understanding of invoicing and shipping/transportation processes
  • 5 years material management, warehousing, or inventory control in a manufacturing or distribution setting. Packaging industry a plus.
  • Good communication skills both verbally and in writing
  • Strong technical skills for working with software and hardware.
  • Experience with Kiwiplan software a plus
  • 50%+ Travel

We offer numerous benefits including:

  • Competitive salary
  • Medical, Dental, and Vision insurance
  • 401k with Company matching contributions
  • Company paid life insurance
  • Company paid short and long term disability insurance
  • Paid vacations
  • Paid holidays
  • Paid sick leave

Kiwiplan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Job Type: Full-time

Salary: $65,000.00 to $80,000.00 /year


  • Logistics: 5 years (Preferred)
  • Training Delivery: 1 year (Preferred)
  • Kiwiplan Software: 1 year (Preferred)


  • Cincinnati, OH (Preferred)

Required travel:

  • 50% (Required)