Job Description:Job Summary:
Why Become A Finance Counselor?
As a Finance Counselor, you’ll help prospective students
develop, negotiate and finalize a financial plan that
allows them to pursue their academic goals.
You’ll meet with students on a frequent basis to guide
them through the process of applying for and securing
financial support for their academic goals. You will
work with new students to those who are about to
graduate. You will work hand in hand with members of the
Graduation team, consisting of staff from Enrollment,
Finance and Academics to provide support to YOUR
On any given day, you will complete proactive student
contact through face-to-face meetings, work with
students on reviewing, updating and finalizing their
financial documents in a timely manner. You will respond
to student questions and / or requests through both
phone and email. You will work to identify at risk
students and proactively provide assistance to remove
any and all obstacles preventing them from being
successful in class.
If you’re driven to help others and ready to make a
difference, apply today to start a rewarding career with
one of the divisions of DCEH!
Key Job Elements
- Work cohesively with Enrollment Counselor's in order
to facilitate outstanding service to prospective
students and their parents.
- Maintain 100% Planning Load. Create Plans and
explain the Plan and the student's/parent's rights
and responsibilities for each aid source.
- Negotiate Payment Plans. Able to develop Student
Financial Plans in concert with Institute procedures
and knowledge of Federal regulations.
- Assist students/parents with the completion of the
- Enter the FAFSA electronically and review the
- Assign the appropriate budget to a student and
package the student (award their aid) as well as
ensure that aid is paid to students' accounts in a
- Responsible for complete and accurate files and
paperwork, certify loan applications, and complete
Basic Verification/QA and C Code Requirements.
- Demonstrate proficiency in timely collections: For
summer term 80% aid paid consistently by end of 5th
week of term and 90% by end of 8th week of term; For
all other terms:
90% aid paid consistently by end of
5th week of term and 98% by end of 8th week of term.
- Maintain consistently clean files shown through
Training Assessments for Compliance with
Federal/State regulations, school policies and
procedures. -Less than a 10% comment rate per term
and less than a 5% potential liability rate for the
- Complete the appropriate training modules within 30
days of the new or revised module becoming
students, members of the student
accounts team, Enrollment and Registration department
Job Requirements (Knowledge, Skills, Competencies and
- Bachelor's degree in a related field required.
- Previous experience working with and technical
knowledge of student financial aid programs.
- Knowledge of Federal, State, or commercial loan
- Excellent written and verbal communication skills.
- Strong interpersonal skills with both faculty and
- Superior organizational and problem resolution
- Strong basic computer software (MS Office) skills as
well as exposure to more concentrated financial
aid/EDE software programs such as Banner
- Ethical / Problem Solver
- Personal Adaptability
- Job Knowledge / Credibility
- Student Focus / Service
- Professionalism / Communication
- Teamwork / Collaboration
- Ability to read, comprehend, and comply with federal
and state laws, regulations, and policies pertaining
to the provision of student financial aid.
- Ability to interact effectively as a member of a
team and work collaboratively with other
- Ability to listen to customers (e.g. students,
staff, etc.) and to understand and respond
positively to their requests
- Ability to work without close supervision and to set
one's own priorities and work schedule
DCEH is committed to offering competitive salary and
benefits, which may include:
- Medical Insurance
- Prescription Drug Plan
- Vision Care
- Dental Plan
- 401(K) Plan
- Life Insurance
- Lifestyle Rewards Program
- 12 Paid holidays
The work environment characteristics described here are
representative of those an employee encounters while
performing the essential functions of this job.
Reasonable accommodations may be made to enable
qualified individuals with disabilities to perform the
essential functions. The term qualified individual with
a disability means an individual with a disability who,
with or without reasonable accommodation, can perform
the essential functions of the position. While
performing the duties of this job, the employee is
regularly required to communicate professionally in
person, over the telephone, through email and other
electronic means, move about the office or school,
handle various types of media and equipment, and
visually or otherwise identify, observe and assess. The
employee is occasionally required to lift up to 10
pounds unless otherwise specified in the job
The intent of this job description is to provide a
representative and level of the types of duties and
responsibilities that will be required of positions
given this title and shall not be construed as a
declaration of the total of the specific duties and
responsibilities of any particular position. Employees
may be directed to perform job-related tasks other than
those specifically presented in this description.