United States Postal Service - Greensboro, NC

United States Postal Service
External Publication for Job Posting 10374525

If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the

examination may be limited.


Human Resources Shared Service Center

Job Posting Period

11/18/2019 - 11/22/2019

Job Title


Facility Location



GREENSBORO, NC 27497-9900


Position Information






HOURS: 08:00 A.M. to 04:30 P.M.

SALARY RANGE: 71,000.00 - 99,759.00 USD Annually


BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies.

We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer

contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.

Persons Eligible to Apply

All U.S. Citizens, permanent resident aliens, citizens of American Samoa or any other territory owing allegiance to the United

States. Applicants must be available for screening activities, including an interview. Applicants entitled to veterans’
preference and/or covered by the Veterans Employment Opportunity Act may apply for any posted position.

Current career postal employees are not eligible to apply

If you are a military veteran, you must attach a copy of your DD-214 (Member Copy #4) to your application under the

Veterans Preference tab.

Males born after 12/31/1959 must be registered with the Selective Service System.

Applicants must be age 18 at the time of hire (or age 16 with a high school diploma)

All applicants must apply on line at to be considered for this employment opportunity. Paper or

Emailed Applications for Employment will not be accepted in person or by email. You must have a valid email address to

apply as communication regarding employment opportunities, examinations, interviews and background checks will be

conveyed by email.

Please add the following email domain addresses to your contact list right away to allow correspondence, especially if you

use SPAM blocking software, use a yahoo or gmail account, or use a work or military email address:

NOTICE SCREENINGS REQUESTED: You may receive multiple requests for background checks in regards to this

employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and nonresponses

may result in disqualification for this opportunity.

Newly appointed EAS Grade employees are subject to a 1 year probationary period.

Candidates are evaluated based on their demonstration (through a combination of education, training and experience) of the

knowledge, skills, and abilities (KSAs) relevant to the position's requirements. You may use both your Summary of

Accomplishments and description of duties (under Work Experience) to address each of the requirements listed.

Reimbursement of relocation expenses will NOT be authorized.

Background Check

The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI
fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where
the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation,
the criminal background checks of individuals who have not resided in the United States or its territories for the preceding
5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only,
but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S.
government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or
as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background
check because of residency outside the United States, such individuals will be ineligible for Postal employment.

Functional Purpose

Pulls and analyzes reports in support of day to day operations at the Human Resources Shared Service Center (HRSSC).


1. Collaborates with HRSSC leadership and other stakeholders to translate, define and implement new reporting


2. Identifies, extracts, and transforms data from applications and databases (e.g., performance data) to build and maintain

HRSSC reports, dashboards and reporting models.

3. Utilizes HRSSC performance and productivity data in order to identify processing trends and needs; develops

recommendations to increase productivity, process efficiencies, and improve performance. Presents recommendations to

HRSSC leadership team.

4. Assesses data quality to ensure consistency and clear definitions of all data elements used.

5. Summarizes data and information from multiple sources into statistical and graphical reports, charts, dashboards, and

presentations for use by management.

6. Maintains the interactive forms and work load driven reports on a daily, weekly, monthly basis.


HRSSC System Administrator

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated
and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and

experience the following requirements:

1. Ability to provide technical guidance and develop solutions for business reporting needs.

2. Skill in using word-processing and spreadsheet software to compile and analyze data and document and summarize


3. Ability to identify and research complex problems, evaluate solutions, and implement suggested improvements.

4. Skill using business intelligence software packages and programming languages (e.g., SQL, VBA, MicroStrategy, Access)

sufficient to extract and manipulate large data sets.

5. Ability to communicate orally and in writing sufficient to prepare reports, charts, and graphical presentations.

6. Ability to identify data anomalies between HR systems sufficient to remedy and reconcile discrepancies.

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement
to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.

Applications must be submitted by 11:59 p.m., Central Time, of the posting's closing date. Applicants claiming veterans'
preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form
214) or other proof of eligibility if claiming 10-point veterans' preference. The United States Postal Service (USPS) is an
equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview, and/or
selection process, please make your request to the examiner, selecting official or local manager of Human Resources. This
request can also be made by someone on your behalf. Explain the nature of your limitations and the accommodation
needed. The decision on granting reasonable accommodation will be on a case-by-case basis.

SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.