Federal - Sr Salesforce Developer/Manager

Accenture - Washington, DC4.0

Organization: Accenture Federal Services

Location: Flexible

Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company that helps clients transform bold ideas into breakthrough outcomes. We serve every cabinet-level department and 30 of the largest federal organizations. Our 9,000 dedicated colleagues and change makers work with clients at the heart of the nation's priorities in defense, intelligence, public safety, civilian and health to make a difference for the people they employ, serve, and protect.

Accenture Federal Services is seeking Salesforce Developers who will work closely with Product Managers and Agile Business Analysts to ensure the timely and effective delivery of Salesforce requirements in a variety of industry contexts. The Developers are responsible for managing all aspects of Salesforce.com (SFDC) including configuration, customization and implementation of applications and 3rd party integrations.

This role also includes collaborating with internal stakeholders and team members to build solutions in SFDC that support business requirements and processes for continuous improvement. The Developer has proven experience with Visualforce, APEX programming, Force.com APIs.

The Developer possesses these personality traits necessary to succeed:

Tenacity: Takes the initiative, actively, to solve problems themselves without help and with a high degree of success. The candidate is someone that will not wait for work to be assigned to them, rather will find and solve problems on their own and seeks out ways to make the client’s systems more efficient, more user-friendly, and more secure.
Credibility: Should do their homework and know what they are talking about at all times. The candidate should seek out knowledge about the assigned systems actively and be able to read/understand documentation and historical knowledge bases to draw their own expert understanding of the systems in order to be a trusted advisor to the client.
Consistency: The candidate is present at all meetings, is prepared for them and is active in them. The candidate is available during the client’s working hours on a consistent and reliable basis. The candidate responds to calls, instant messages, and electronic mails immediately and has a base instinct about perception management with regard to client interaction and with management.
Position Responsibilities

Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements
Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs
Manage the process of implementing improvements and new functionality in SFDC application
Deliver support and solutions for break/fix issues
Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions
Perform ongoing Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development
Ability to support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals
Handle numerous projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions
Monitor Salesforce.com usage for compliance
Maintain security for Salesforce.com data
Interface with business analysts and technical staff and be responsible for delivering complete work products
Implement App Exchange platforms
Research integration issues and work closely with team members on operations and development staff
Research and development of new Salesforce.com prototypes and applications
Research and keep current on force.com technologies and communicates trends and future needs from a business perspective
Perform maintenance and troubleshooting of applications
Monitor Help Desk ticketing system and e-mail for incoming tickets and updates to existing tickets
Build client trust and respect, establish client relationships, and develop rapport with client
Participate and engage in all team meetings
Document best practices and operational procedures
Facilitate continuous improvement within the environment

Basic Qualifications:
4+ years experience with Salesforce.com, Sales Cloud and Service Cloud functional and application design
4+ years Salesforce.com (SFDC) systems implementation experience
4+ year experience building custom APEX and Visualforce solutions

Preferred Qualifications:
Salesforce.com Service Cloud and Sales Cloud experience
Solution Architect experience on implementation projects
Force.com platform experience
Data Migration experience
Additional Salesforce.com Certifications
Background with architecture concepts (integration styles, architecture styles, patterns)
Experience with Oracle-Siebel
Agile and Iterative experience
Supervisory experience
An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.