Inventory - Back of House Specialist

T-ROC - Palo Alto, CA2.6

Full-timeEstimated: $30,000 - $37,000 a year

At T-ROC, we are proud to have been chosen to partner with SAMSUNG for the monumental opening and operating their first U.S. retail experience stores.

T-ROC's success is powered by people and technology. Our culture is what makes

T-ROCa funand rewarding place to work. We encourage our employees to act like entrepreneurs. We champion diversity and we are always seeking new ways to amaze our customers. Success is celebrated, and integrityis the core of who we are at T-ROC, This, combined with SAMSUNG’s culture and reputation, make this role even MORE amazing.

SAMSUNG Stores are an interactive and fun product theater that treat shoppers to an immersive connected experience with SAMSUNG’sproducts and services. At a SAMSUNG Experience Store, we want our customers to learn by experiencing our products first hand, all while receiving a world class service and sales experience.

Training starts NOVEMBER 4th!


Key Objectives

Combines their passion for excellence and expertise in inventory control with great customer service to create a world class customer experience.

Thrives in a dynamic fast-paced environment and has an innate ability to solve issues quickly and effectively in this arena

Job Responsibilities/Activities:
Is passionate about wireless, mobile and consumer electronics, and motivated by the success of the entire team.

Believes in our vision and culture - seizes each day as an opportunity to make a positive impact.

Has a proven track record in inventory control ; success through collaboration as a team not solely as an individual contributor.

Participates in open communication with all store team members.

Looks to and embraces training others as a vehicle to always remain up to date on our client’s and other’s technology.

Drives key performance measurements for sales, service, and operational excellence.

Enhances the customer experience by assisting with their journey throughout the store.

Maintains and applies knowledge of all company policy and procedures.

Maintains knowledge of current promotions, trends, merchandise features, and store inventory.

Maintains our presentation standards , ensuring clean audits

Maintains inventory accuracy by identifying and correcting stock variances.

Strong stockroom expertise to ensure inventory loss is prevented

Provides store leadership team with regular inventory performance updates and collaborates on solutions to improve results.

Complies with all corporate retail inventory processes.

Ensures all stockroom organizational and safety standards are maintained.

Is looked at as the guru of inventory control

2-4 years in inventory control at a leader or specialist level with a proven track record

Can speak to this field with senior leadership

Preferred experience in this field in a Retail Mall setting

MUST be able to work retail Mall hours (nights/weekends/holidays)

Outgoing personality; able to relate at all levels

High School diploma or equivalent

MUST be able to work Mall retail hours (nights/weekends/holidays)