We are currently seeking a Network Engineer III to join the Network Services department within the Information Technology Services (ITS) division here at USC. The Network Engineer III will be responsible for supporting and ensuring the stability of the data network infrastructure. He/she will be tasked with providing network engineering and technical support for LAN, WAN, and network infrastructure to ensure that systems are operating at peak efficiency with little or no downtime.
The ideal candidate should possess at least three years of experience in a networking role working with local and wide area networking, communications, and related hardware and software. He/she must have strong technical knowledge and experience with Optical networking, LAN and WAN switching, IP routing, Linux server management and administration. Knowledge of data network and telecommunications protocols including but not limited to STP, OSPF, IS-IS, MPLS, BGP, IPv6, SIP, multicast, DNS and DHCP is also required. A Bachelor’s Degree and/or a CCNP Certification are strongly preferred; experience writing, modifying, maintaining, and documenting software tools in a high-level language is strongly desired.
This position supervises and/or participates in on-call rotation in support of the network. The successful candidate must carry a mobile phone.
Information Technology Services (ITS) is committed to providing information technology (IT) services and support to the university. ITS provides essential, university-wide services such as:
Enterprise information systems
University wired and wireless networks
Typically possesses a Bachelor’s degree Computer Science or Electrical Engineering or an equivalent combination of education, training, and experience.
Must possess a minimum of 3 years of experience in local and wide area networking and network administration of routers, switches, firewalls, wireless controllers, access points and wave division multiplexors.
Must possess a minimum of 3 years of experience in the field of Information Technology.
Must have a solid understanding of information technology concepts for voice and data systems.
Must possess experience with network communications and related hardware and software including network monitoring and packet capture software along with Perl and
Demonstrated knowledge of enterprise information architecture.
Demonstrated knowledge with network communication technologies including internal and external routing protocols for both IPv4 and IPv6, STP, VoIP, DHCP, DNS, LDAP and Radius.
Typically possesses a Bachelor’s Degree in Computer Science or a related field
Typically possesses a Cisco CCNP and/or Redhat RHCE Certifications
Typically possesses experience writing, modifying, maintaining, and documenting software tools in a high-level language
Typically possesses experience with network security access, management and testing.
Typically possesses experience with server applications and hardware.
Must possess strong written and verbal communication skills.
Ability to coordinate multiple projects and adjust to changing priorities in a fast paced environment.
Demonstrated strong personal mastery, including ethics, interpersonal skills, and engagement in continuous learning.
Assists in the design and deployment of local area networks (LANs), wide area networks (WANs) and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware.Identifies, assesses and develops detailed requirements for new and existing campus networks in accordance with approved network design. Creates detailed implementation plans for project teams, including method of procedure documentation. Analyzes and resolves complex network problems.
Suggests and optimizes complex network hardware, software, systems, and communication links for university, under minimal supervision. Oversees installation, configuration, maintenance and troubleshooting of campus network, network monitoring software and peripheral applications and/or devices. Performs advanced needs analysis, configuration and problem diagnosis for network devices including routers, switches, VPN servers, and firewalls.
Consults with campus departments to determine appropriate network hardware and software needs. Recommends appropriate network configurations to meet users’ business needs and departmental standards.
Analyzes network performance, implements performance tuning, and troubleshoots a variety of complex network problems areas, as needed.Assists other IT staff, faculty and researchers in performance tuning their applications and troubleshooting performance issues. Provides network performance statistics and reports.
Analyzes, evaluates, tests and recommends new hardware, software, and communications products for network compatibility and applicability.Tests existing equipment before deployment.
Collaborates with team members to establish project plans, schedules and priorities. Provides recommendations and requirements to establish final project plans, schedules, and necessary resources. Identifies resource requirements.Provides timely communications to stakeholders, technical staff and management regarding project status and completion of deliverables.
Works closely with industry experts and vendors to develop and deploy advanced networking services, implement effective applications of technology, and resolve complex vendor-specific problems. May entail submission of bug reports to vendors or working groups and follow-up to ensure issues are addressed.
Creates and maintains detailed documentation with content based on current technologies, architecture, related network configuration, network mapping, processes, and service records. Participates in development, implementation and maintenance of policies, procedures, and associated training plans for network administration, usage, and disaster recovery. In collaboration with other engineers, recommend, optimize or establish new procedures. Share experience and subject matter expertise with other engineers through written and oral presentations.
Helps establish operating, diagnostic, and repair procedures. Assists with network fault diagnosis as required. Participates in 24x7 on-call rotation. Follows University ITIL compliant processes during the execution of these duties.
Stays informed of new developments and technologies by reading journals and other pertinent publications, maintaining contact with vendors, and participating in professional organizations, meetings and seminars.Attends conferences or training courses as required.
May provide technical and training assistance to less experienced network engineers, as assigned.
Performs other duties as assigned or requested. The university reserves the right to add or change duties at any time.
Bachelor’s Degree in Computer Science or related field
Network Engineering with certifications such as Cisco CCNP, CCNA, Redhat RHCE
5-7 years of directly related experience in
Experience writing, modifying, maintaining, and documenting software tools in a high-level language
Experience with Cisco routers, Extreme/Enterasys switches, Arista switches, HP/Aruba switches, Aruba wireless controllers and access points, Solar Winds, Intermapper, Wireshark , Fortinet and Cisco Firewalls, Avaya telephony, and ServiceNow.
Experience with Microsoft Visio or other software for creating network diagrams
Experience with workstation OS such as Microsoft Windows and Apple Mac OS.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education
Minimum Experience: 3 years
Minimum Field of Expertise: Strong experience and technical knowledge in the area of local and wide area networking, communications, and related hardware and software. Knowledge of data network and telecommunications protocols including but not limited to STP, OSPF, MPLS, BGP, IPV6, SIP, multicast, DNS, and DHCP. Understanding of information technology concepts for voice and data systems. Demonstrated strong oral and written communication skills. Strong analytical abilities.