Lien Release Specialist

First National Bank of America - East Lansing, MI3.8

First National Bank of America is a nationwide mortgage lender which services the loans we make and acquire. Our Lien Release Specialist is dedicated to handling customer accounts from payoff request to final discharge. You will be responsible for the accurate and timely preparation of documents to release loan collateral liens. Your ability to self-manage multiple responsibilities concurrently and meeting deadlines while maintaining regulatory compliance is essential to your success. As an ideal candidate, you will demonstrate a growth mindset, attentive listening skills, and strong problem-solving capabilities. If you are ready to be exceptional, we welcome you to apply to join the First National team!

Research, verify chain of title, and draft real estate loan release documents to ensure compliance standards are met and collateral is accurately released
Complete payoff requests on behalf of customers, accurately and timely
Timely correction of errors and rejected documents received from recording authorities
Release of mobile home titles
Preparation of final release documents to be mailed to customers including escrow refunds, final paid note and mortgage, final invoice and escrow analysis
Daily completion of worklist items
Excellent critical thinking skills, attention to detail, and follow-through
Knowledge of real estate liens, titles and related requirements preferred
Experience in real estate mortgage and contract documentation preferred
Strong self-management and multi-tasking skills
Comfortable working in a demanding, fast-paced environment
Drive, humility and an established ability to work in a team environment
Ability to prioritize tasks and meet deadlines
Proficient use of Microsoft Office Suite
Engaging communication skills (telephone, e-mail, and in-person)