The Store Security Officer (SSO) will play a key role in minimizing our exposure to loss while promoting a positive shopping environment for our Guests. The SSO’s primary responsibility will be to greet and thank each Guest as they enter and exit the store, while maintaining a strong visual presence in an effort to deter potential shoplifting activity. SSO’s will immediately report any incidents of theft or safety concerns to the store management and their respective District Asset Protection Manager.
Monitor Guest traffic entering and exiting the store
Communicate all suspicious activity to store management and District AP Manager
May be required to perform EAS audits and cycle counts.
Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
Works on special assignments, investigations, and surveillance as directed by the District AP Manager
Maintain a safe business environment
High school diploma or GED equivalent required
Minimum of 1-2 years Asset Protection / Loss Prevention or security experience
Possess strong written and verbal communication skills
Must be able to use judgment and apply common sense when carrying out instructions furnished in written, oral, or diagram form
Able to deal with problems involving several variables in standardized situations
Ability to work independently, self-directed and self-motivated
Working knowledge of key physical security systems, such as alarms, and EAS tagging
Must be able to read and evaluate merchandise presentations and other reports
Must be able to communicate effectively with Guests, associates, job applicants, etc.
Must be able to stand and walk continuously for up to 6 hours
Must be able to climb a utility ladder to reach shelves and walls that are as high as 9 feet
Must be able to bend down to handle and move merchandise and other objects
Must be able to grasp, lift and move objects weighing up to 25 lbs
Must be able to grasp and manipulate small objects, such as pricing or security tags; must be able to use a pen and/or a keyboard
Please note this job description is not a comprehensive listing of all expectations, activities, duties or responsibilities, which may change at any time, with or without notice. Stage is an Equal Opportunity Employer that is committed to a diverse and inclusive work environment.